Hi! I’m Pierre, here to help you get Classic Words With Friends running smoothly.

Just to clarify your issue: you mentioned the app "won't come on." Is the app not opening at all when you try to start it? Or does it open but then freeze or crash? Also, are you playing the game via a browser on your Windows 10 WebKit device, or are you using an app version?

Once I understand a bit more, I can guide you through some troubleshooting steps tailored for your setup. Could you please share those details?

it just stop coming on use app the app comes on and goes off

Thanks for the extra details! So the Classic Words With Friends app starts but then closes right away on your Windows 10 device using the app—got it.

Let’s try a few steps to get this sorted:

1. Force Close the App Fully
Even if it closes quickly, let's ensure it's fully stopped. Since you’re on Windows and using the app (which sounds like maybe through the Microsoft Store), try this:
- Press Ctrl + Shift + Esc to open Task Manager.
- Look under the "Processes" tab for any Classic Words With Friends app instances.
- If you see one, select it and click "End Task".

2. Restart Your Computer
Restarting Windows can clear temporary glitches that cause apps to crash.

3. Check for Updates
- Open the Microsoft Store app.
- Click the three dots on the top right > Downloads and updates > Get updates.
- Install any updates available for Classic Words With Friends or other apps.

4. Reinstall the App
If it still crashes:
- Uninstall the Classic Words With Friends app: Start > Settings > Apps > Find the app > Uninstall.
- Then reinstall it fresh from the Microsoft Store.

5. Check Your Network Connection
The game may close if it can’t connect properly. Make sure your internet is stable—try switching between Wi-Fi and wired if possible.

6. Run App Troubleshooter
Windows 10 has a built-in troubleshooter:
- Go to Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps > Run the troubleshooter.

Let me know if it crashes right after the app opens or if you get any error messages during these steps. If this doesn’t solve it, we can explore some deeper fixes.

Are you ready to try these?