[MLB] App keeps asking for password and sends a code. That code is entered and it sends me back again.

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Sam Asberry
1 month ago In MLB
App keeps asking for password and sends a code. That code is entered and it sends me back again.

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Emily Roberts

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1 month ago

Hi! It sounds like you’re stuck in an annoying loop with the MLB app asking for your password and verification code repeatedly, right? Just to get a clearer picture: is this happening every time you try to log in, even after you enter the code correctly? Also, have you already tried resetting your password or reinstalling the app?

Meanwhile, here’s a step-by-step approach we can try to fix this loop:

1. Clear Cache and Data: Since you’re on an Android device with WebKit browser, the app’s cached data might be causing the issue. Go to your device’s Settings > Apps > MLB app > Storage > Clear Cache and Clear Data. Then reopen the app and try again.

2. Reset Your Password: Even if you've tried this, let’s do it fresh. Use the MLB Account screen’s "Reset Password" option to set a new password. Confirm that you receive the reset email and complete it before logging in again.

3. Check for Multiple Devices: Sometimes multiple active logins cause verification to keep cycling. Log out from all other devices or browsers where you’re signed in with your MLB account.

4. Disable VPN or Proxy: If you’re using any VPN or proxy service for your internet, temporarily turn it off. Sometimes these interfere with authentication.

5. Update the App: Make sure your MLB app is updated to the latest version from the Google Play Store.

6. Reinstall the App: If clearing cache/data doesn’t help, uninstall the MLB app completely and reinstall it fresh.

If after this you still experience the loop, it may be related to your account security settings or a server-side issue. In that case, contacting MLB support at [email protected] with details about your device and issue is the best next step.

Would you like me to help guide you through any of these steps right now? Are you satisfied with this plan for the solution I provided?

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