Hi! I’m sorry to hear your Lifeway On Demand app won’t open for accessing Journey Devotionals. Let’s find a way to get you back into your devotionals smoothly.

To start, could you let me know:
- Are you on a Windows device using a web browser or a mobile device with the Lifeway app installed?
- Have you tried any steps already, like restarting the app or your device?
- Are you seeing any error messages when you try to open the app?

While I wait for your reply, here’s a straightforward checklist to try on your Windows device using a WebKit browser:

1. Clear Browser Cache and Cookies: Sometimes outdated cache causes loading issues. In your browser settings, find the option to clear browsing data, focusing on cache and cookies, then restart the browser.

2. Check Internet Connection: Ensure your connection is stable and strong. You could try loading other websites to verify.

3. Disable Browser Extensions Temporarily: Some add-ons interfere with web apps. Try disabling extensions, especially ad blockers, then reload Lifeway On Demand.

4. Try a Different Browser: If possible, open Lifeway On Demand in another browser (like Chrome, Firefox, or Edge) to see if the issue persists.

If you’re using the Lifeway On Demand app on a mobile device, standard steps include closing the app completely and relaunching, rebooting your device, and ensuring the app is updated to the latest version via your app store.

Please let me know what you’ve tried or if you want me to guide you through any of these steps!

I can read it on my phone but not on my ipad. It was there yesterday but not today.

Thanks for sharing that detail about your iPad. Since the Lifeway On Demand app works on your iPhone but won’t open on your iPad, and it was working there just yesterday, it sounds like there might be a device-specific issue or something with the app version on your iPad.

Here’s what I recommend to troubleshoot on your iPad:

1. Check iPadOS Version:
The Lifeway On Demand app requires iPadOS 15.4 or later to run properly. Go to Settings > General > About and check your iPad's software version. If it’s below 15.4, please update it to the latest iPadOS version.

2. Update the Lifeway On Demand App:
Open the App Store, tap your profile picture, and check if there’s an update available for Lifeway On Demand. Installing the latest update often fixes crashes and bugs.

3. Force Close and Reopen the App:
Double-click the Home button (or swipe up and hold from the bottom on newer models) to open the app switcher. Swipe the Lifeway On Demand app off the screen to close it. Then reopen the app.

4. Restart Your iPad:
Sometimes a fresh start helps. Hold the power button and slide to power off, then turn your iPad back on.

5. Check Internet Connection:
Make sure your iPad is connected to a stable Wi-Fi or cellular network.

6. Reinstall the App:
If none of the above works, try deleting the app and reinstalling it from the App Store. Don’t worry—your account information and purchases are saved on Lifeway’s servers.

If it still doesn’t open or crashes immediately, try putting your iPad in Airplane mode for a few seconds, then turning it off, reconnecting to Wi-Fi, and trying again. This can sometimes reset network issues affecting app startup2 3.

Please try these steps and let me know how it goes. I’m here to help you get back to your Journey Devotionals! Are you comfortable trying these suggestions?