Hi there! I understand that the Esther video on the Lifeway On Demand app is not playing on your Mac running OS X 10.13. Let’s work together to get that sorted out.

First, just to get a clearer picture—when you try to play the video, do you see any error messages or does it just stay on a loading screen? Also, does this happen with all videos or just the Esther series?

Meanwhile, here are some initial steps to try:

1. Check Your Internet Connection: Make sure your Mac is connected to a stable internet connection. Video streaming requires steady bandwidth.

2. Update the Lifeway On Demand App: If you’re using the app on your Mac, ensure it’s updated to the latest version available. Sometimes older versions have streaming issues.

3. Clear Browser Cache (if watching via browser): If you watch through a web browser on your Mac instead, clearing your browser cache can help. On Safari (the default for OS X 10.13), go to Safari > Preferences > Privacy > Manage Website Data, then remove data related to Lifeway or streaming sites.

4. Try a Different Browser: If using a browser, try switching from Safari to Chrome or Firefox to see if the problem persists.

5. Restart Your Device: A simple restart can resolve many temporary issues.

If you have already tried these or if the video still won't play, let me know what steps you've done and any error details you’re seeing. Then, I can guide you through some deeper troubleshooting, such as checking for app permissions, video format support on your OS, or account-related access issues.

Looking forward to your reply!