[Lifeway On Demand] Session 4 of Titus study plays on my phone but not on my tv

J
Jean Middleton
3 months ago In Lifeway On Demand
Session 4 of Titus study plays on my phone but not on my tv

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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3 months ago

Hi! I understand that you can play Session 4 of the Titus study on your iPhone but it won’t play when you try on your TV. Let’s work through this together.

First, can you tell me how you are trying to play the video on your TV? For example:
- Are you using AirPlay to stream from your iPhone to the TV?
- Is there a Lifeway On Demand app installed directly on your smart TV?
- Or are you connected through a device like Apple TV, Chromecast, or a smart streaming stick?

Knowing this will help me guide you through the right troubleshooting steps. Meanwhile, here are some common fixes we can try:

1. Check Network Connection
Ensure both your iPhone and TV or streaming device are connected to the same Wi-Fi network. Sometimes, video playback fails if devices are on different networks.

2. Restart Devices
Restart both your iPhone and your TV or streaming device. This can often resolve temporary glitches.

3. AirPlay Settings (if using AirPlay)
- Make sure AirPlay is enabled on your TV or Apple TV.
- On your iPhone, open Control Center, tap on Screen Mirroring, and select your TV.
- Start playing the Titus Session 4 video and see if it streams to your TV.

4. App Updates
Check that your Lifeway On Demand app is updated to the latest version on your iPhone. Also, if there is an app version on your TV, confirm it’s updated.

5. Video Compatibility
Sometimes a specific video might have playback restrictions or encoding issues that affect casting or app playback on TVs. Try playing another session on your TV to see if the problem is only with Session 4.

Please let me know which method you’re using for TV playback and what you’ve already tried. I can then help you with specific steps based on that!

J
Jean Middleton
3 months ago

I’m using Lifeway App on my tv. When trying to play Session 4, it skips over to another session.

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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3 months ago

Thanks for letting me know you're using the Lifeway On Demand app directly on your TV and that when you try to play Session 4, it skips to another session. That’s a pretty specific issue.

Here are a few targeted steps to try for this kind of playback skipping in the app:

1. Check for App Updates on TV:
Sometimes, playback issues happen if the app isn’t fully updated. Go to your TV’s app store or app management section and make sure the Lifeway On Demand app is the latest version.

2. Log Out and Back In:
Sign out of the Lifeway On Demand app on your TV, then log back in. This can refresh your session and often clears playback glitches.

3. Clear Cache or Data of the App (if your TV supports this):
Go into your TV settings, find the Lifeway app, and clear its cache or app data. This removes potentially corrupted temporary files that can cause skipping.

4. Try a Different Session or Series:
Test playing other sessions or different Bible studies on the TV app to see if the skipping issue is isolated just to Session 4 or your Titus study series. This helps narrow whether it’s content-related or app/device related.

5. Reinstall the App:
If possible, uninstall then reinstall the Lifeway On Demand app on your TV. This often fixes persistent playback or interface issues.

6. Check Internet Connection Speed:
While less likely if only Session 4 skips, slower bandwidth can cause playback jumps or skips. Make sure your TV’s connection is stable and reasonably fast.

If these steps don’t resolve the skipping specifically with Session 4, it might be an issue with the video file or how it’s indexed in the app’s playlist. In that case, you might want to reach out to Lifeway’s support team at [email protected] to report the specific session skipping behavior. They can look into any backend issues related to that content.

Would you like me to guide you through any of these steps on your TV? Or do you want me to help draft a message to Lifeway support for this? Let me know!

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