Hi there! I’m Frank Taylor from Credit Genie support. I understand your Credit Genie app isn’t working on your Android device with WebKit. To help you better, could you tell me a bit more about what’s happening? For example:

- Does the app fail to open at all, or does it crash after opening?
- Are you seeing any error messages?
- Is your internet connection stable?
- Have you recently updated the app or your phone’s system?

Once I get those details, I can guide you through some steps to get it working again.

In the meantime, here are some general fixes that often help with app issues on Android 10 devices:

1. Check your internet connection: Make sure you have stable Wi-Fi or mobile data since Credit Genie needs this to work.

2. Restart your phone: Sometimes a quick reboot clears temporary glitches.

3. Update the app: Go to Google Play Store and check if there’s a new version of Credit Genie available. Running the latest version ensures bugs are fixed.

4. Clear the app cache and data:
- Go to your phone’s Settings > Apps > Credit Genie.
- Tap Storage.
- Select Clear Cache first and try opening the app again.
- If it still doesn’t work, return and select Clear Data (note this may require you to log in again).

5. Reinstall the app: Uninstall Credit Genie then reinstall it from Google Play Store. This refreshes the app files and can fix corrupted installs.

If after these steps the app still won’t work, please let me know what you’ve tried and any error screens you’ve seen. We can explore more advanced troubleshooting or check your account status as needed.

Also, there are some helpful videos online showing quick fixes, like this one: How to Fix Credit Genie App Not Working [1].

Does that sound good for now? Let me know how it goes!