To resolve the sound issue with your HryFine smartwatch where neither videos nor audio from the mic are working, follow these steps:

1. Check Bluetooth Connection:
- Ensure that your smartwatch is properly connected to your mobile device. Go to your phone's Bluetooth settings and verify that the connection is stable.

2. Inspect Volume Settings:
- Check the media and notification volume levels on your device. Go to your phone settings > Sounds and vibration. Adjust the volume sliders up to ensure they are not muted or set too low.

3. Restart Both Devices:
- Restart your HryFine smartwatch and your mobile device. This can clear up temporary issues that may be affecting sound output.

4. Disable Audio Syncing with Other Devices:
- If your device is also connected to other Bluetooth speakers or devices, disconnect those. Try to solely connect your smartwatch to see if that resolves the issue.

5. Inspect App Permissions:
- Ensure that any apps you are using that require audio (like video players) have the necessary permissions to access your microphone and sound settings. Go to Settings > Apps > [App Name] > Permissions.

6. Reset the Smartwatch:
- If none of the above steps work, consider resetting your smartwatch to factory settings. Refer to the user manual or settings menu to locate the reset option. This will restore it to its default configurations.

7. Update Firmware:
- Check if there are any updates available for your HryFine smartwatch. Update it via the connected mobile app or directly through the watch settings to ensure you have the latest software.

8. Check for Hardware Issues:
- If you still experience problems, examine the smartwatch for any visible signs of damage or malfunction that might impede the microphone or speaker functions.

If you need visual guidance on any of these steps, consider watching helpful videos like "How To Solve Media Sound Issue In SmartWatch" on YouTube - learn more or "How To STOP Mobile Sound Coming in SmartWatch" - learn more.

If problems persist, it may be necessary to contact customer support for your device or consider taking it back to the retailer if it is still under warranty.

Steps to reset HryFine Sound settings

To reset the sound settings on your HryFine smartwatch, follow these detailed steps:

1. Access Settings:
- Turn on your HryFine smartwatch.
- Swipe down on the home screen to access the quick settings menu.
- Tap on the gear icon (Settings) to enter the main settings menu.

2. Navigate to Sound Settings:
- Once in the Settings menu, look for options labeled as “Sounds” or “Audio”. This might sometimes be under a submenu like “General” or “Device.”

3. Reset Audio Settings:
- Within the sound settings, there may be an option to reset all sound settings to default. This could be a “Reset” or “Restore default settings” option. Select this option. If it requires confirmation, agree to reset the settings.

4. Re-pair Your Device:
- After resetting your sound settings, it’s a good idea to disconnect and then reconnect your smartwatch to your phone. Go to your phone's Bluetooth settings and unpair the HryFine device. Then, search for it again and pair it.

5. Check Sound Levels:
- After reconnecting, return to your sound settings to ensure that all volume levels are set appropriately for media and notifications.

6. Update the Smartwatch (if necessary):
- If you are experiencing ongoing issues, it may be beneficial to update your smartwatch firmware to the latest version using the HryFine app on your smartphone. Regular updates can fix various bugs and improve performance.

7. Final Test:
- Play a video or use an app to test if the sound is functioning correctly. Check both speaker output and microphone functionality.

For additional visual guidance, resources like "Hryfine Apps Smartwatch Use Details" on YouTube may be beneficial - learn more. You can also reference specific sound troubleshooting videos like "How To Solve Media Sound Issue In SmartWatch" - learn more for more detailed instructions.