Hello! I understand you'd like to recover your forgotten username and password for the Wood app. I can help guide you through the recovery process. To start, could you tell me if you still have access to the email address or phone number linked to your Wood app account? This will help us proceed with sending recovery information.

In the meantime, here’s the typical way to recover both:

1. Open the Wood app or visit the official Wood login page.
2. Look for links such as "Forgot Username" and "Forgot Password."
3. To recover your username, you usually need to provide your registered email or phone number so they can send it to you.
4. For password recovery, you’ll often enter your username or email to receive a password reset link or temporary password.
5. Follow the instructions in the email or SMS to set a new password and log in.

If you can’t find these options within the app, or if you don’t remember your linked email or phone, we might have to contact Wood support directly for further assistance.

Would you like me to guide you step-by-step based on what you see on your device now? Also, do you happen to remember any part of your username or the email you used to register? That info could help speed things up.

Here is an official demo on recovering a forgotten username from Woodforest that might be useful 1

Are you ready to proceed?