Hi there! I see that your amp says it’s Bluetooth connected, but the screen is black and just shows the searching icon. Let’s get this sorted out.

To start, could you tell me which Fender amp model you’re using? Also, have you tried turning the amp off and on again or restarting your Bluetooth on your device? Sometimes a quick refresh helps.

Meanwhile, here’s a step-by-step approach we can try:

1. Restart your amp: Power off the amp completely, wait about 10 seconds, and then turn it back on. This can clear temporary glitches affecting the display or Bluetooth connection.
2. Bluetooth toggle on your device: On your Windows machine, turn Bluetooth off, wait a few seconds, then turn it back on. This helps in re-establishing a stable connection between the device and the amp.
3. Forget and re-pair the amp: Go to your Bluetooth settings, remove (forget) the amp from paired devices, and then try reconnecting through the Tone app.
4. Check for firmware updates: Sometimes the black screen issue can be caused by a firmware mismatch or bug. Make sure your amp firmware is up to date through the Fender Tone app or Fender website.
5. Close and reopen the Tone app: Fully close the app and reopen it, then try connecting again.
6. Try a wired connection if possible: Some users report the app interface and connection behave better when the amp is directly connected via USB for firmware updates or troubleshooting before Bluetooth works smoothly.

If you’ve already done any of these steps, please let me know which ones so I can suggest more advanced options. Sometimes this black screen with Bluetooth connected can point to a specific app or device communication hiccup, especially on Windows setups.

Would you be able to share which exact version of the Fender Tone app you are using? That can also help narrow down the issue.

Looking forward to your response so we can get you rocking properly!

Are you satisfied with the solution I provided so far?