[Farmington] Won't open

K
Kim
1 year ago In Farmington
Won't open

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! I'm sorry to hear you're having trouble opening Farmington. Let's figure this out together!

Could you tell me a little more about the issue? For example, are you getting an error message, or does the app just not respond when you try to open it? Also, have you tried any troubleshooting steps already, like clearing the cache or reinstalling the app?

Once I have a bit more context, I'll be able to help you better!

K
Kim
1 year ago

Opens, when it gets to about 35% shuts down

user
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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Thank you for the additional detail! It sounds frustrating to have Farmington shut down at around 35%. Let’s try to get this sorted out.

Here’s a step-by-step approach to troubleshoot this issue:

1. Restart Your Device: Sometimes a simple restart can resolve temporary issues. Press and hold the power button on your device, then select "Restart."

2. Clear the App Cache:
- Go to Settings.
- Tap on Apps (or Apps & notifications).
- Find Farmington in the list and tap on it.
- Select Storage, then tap on Clear Cache.

3. Check for Updates:
- Ensure both your device’s operating system and the Farmington app are updated to the latest versions. Go to Settings > System > Software update to check for any updates.

4. Free Up Storage Space: If your device is low on storage, it can cause applications to crash:
- Go to Settings > Storage, and check how much space is available. Delete unnecessary apps or files if needed.

5. Uninstall and Reinstall:
- If the previous steps didn’t help, consider uninstalling and then reinstalling the Farmington app.

6. Test in Safe Mode: Booting in Safe Mode can help identify if the issue is due to third-party apps:
- Press and hold the power button until the power off option appears.
- Tap and hold the "Power off" option until you see "Reboot to safe mode." Tap "OK" to enter safe mode.
- Try opening Farmington when in safe mode.

If you try all of these steps and the issue persists, there could be a deeper issue at play. In that case, please reach out to our support team at [email protected] for further assistance.

Are you satisfied with the solution I provided, or do you need further help?

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