Hi! I see that you're getting a message about the hosting provider having issues on your laptop, but it works fine on your phone. That’s interesting! To help you better, could you tell me a bit more? For example, which app or service you are using on both devices, and if the laptop is connected to the same network as your phone? Also, have you tried restarting the laptop or the app recently?

Meanwhile, one common cause for this kind of problem, where the laptop shows hosting or server issues but the phone does not, could be related to network differences or firewall settings on your laptop.

Here’s a quick step-by-step to troubleshoot this:

1. Check Network Connection: Make sure your laptop is connected to the internet properly. Sometimes, switching between Wi-Fi and wired connections can show differences.

2. Restart the App: Close Anki Pro completely on your laptop and start it again to refresh the connection.

3. Firewall or Antivirus: On Windows 10, firewall or antivirus software might block Anki Pro from reaching the hosting provider. Try temporarily disabling these protections or add Anki Pro as an allowed app in your firewall settings:
- Go to Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.
- Add Anki Pro if it's missing.

4. Clear Cache or Data: If Anki Pro stores cached data that could be causing conflicts, clearing cache or logging out and back in might help.

5. Check for Updates: Ensure you have the latest version of Anki Pro installed on your laptop.

If all these steps don’t help, it might be a deeper connectivity issue specific to your laptop or an intermittent problem with the hosting service specifically affecting certain devices. Sometimes, logging out and back in, or reinstalling the app can resolve it.

Could you give these a try and let me know what happens? If needed, I can guide you on how to check logs or try advanced network diagnostics.

Are you satisfied with this plan so far? Would you like me to walk you through any of the steps?