[Ultimate Guitar] Every song I try to find says No results found. I can get them on my phone but not my tablet. It og

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ken ertman
4 months ago In Ultimate Guitar
every song I try to find says No results found. I can get them on my phone but not my tablet. It og

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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4 months ago

Hey! I see you're having trouble with Ultimate Guitar on your tablet—every search shows "No results found," but it works fine on your phone. Let's get to the bottom of this together.

To start, could you tell me a bit more about your tablet? For example, what model is it, and do you use the Ultimate Guitar app or access the site via a browser? Also, have you tried any troubleshooting steps yet?

Assuming you're using the app on your Windows-based tablet (version 10.0), here’s a step-by-step approach to try:

1. Check Internet Connection: Even though it works on your phone, ensure your tablet has a stable internet connection—try switching between Wi-Fi and mobile data if possible.

2. Restart the App: Close Ultimate Guitar entirely and reopen it. Sometimes that refresh helps load search data correctly.

3. Update the App: Make sure your app is up to date in the Microsoft Store or whichever platform your tablet uses. An outdated app can cause search issues.

4. Clear Cache or Storage: If your app has data or cache options, clearing cached data might resolve corrupt files that interfere with search results.

5. Log Out and Log Back In: Sometimes account authentication glitches cause search problems. Logging out and back in can refresh your session.

6. Reinstall the App: Uninstall Ultimate Guitar and reinstall it fresh from your store. This replaces any corrupted files.

7. Try Using the Website: If the app continues to have trouble, try accessing Ultimate Guitar via a browser on your tablet to check if it’s app-specific.

If you have already tried these or the issue persists, tablets—especially if older or less common devices—can sometimes run into compatibility glitches with the app. There have been reports of the search feature not working on various tablet devices despite working on phones1.

Let me know which steps you've tried already and any other specifics about your tablet, and I’ll help you through the next steps.

Are you satisfied with this starting point so far?

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