Hi there! I understand that your 35GB of photos stored in a CalculatorX-related app are inaccessible, and I want to help you recover them. To get us started, could you tell me a bit more? For example:

- Are the photos stored within the CalculatorX app or a photo vault app that looks like a calculator?
- Did the app get uninstalled or updated recently before the photos became inaccessible?
- Are you unable to open the app, or do the photos just won’t load inside it?
- Have you tried any recovery steps already?

This info will help me guide you step-by-step toward a solution. If you haven’t tried anything yet, don’t worry—we’ll start with the basics first. Looking forward to your reply!

The program cannot be downloaded from the app store. Even if the download icon appears, it says "download" but it doesn't work. I haven't touched any pictures.The program has never been deleted. I have been using it for 3 years and have never had any problems. The developer of the program, Caculator X, is adorned limited.

Thank you for sharing those details. From what I’ve found, the CalculatorX app by Adorned Limited was actually removed from the app store over a year ago, and the developer no longer supports it. That explains why you see the download icon but the app won’t actually download or reinstall on your Windows device, as the app is no longer available officially1.

Since you mentioned you haven’t deleted the app, but now can’t access your photos, it’s possible the app or its data got corrupted or the app itself doesn't function properly because of the discontinued support.

Here are some steps we can try to help recover your photos:

1. Check Local Storage/Data Folder:
Since you are on Windows with a WebKit environment, is the app storing files locally on your computer’s hard drive? Calculator vault apps often store encrypted data somewhere on your device. If you know the folder location or can search for files with extensions related to the app, you might retrieve raw files.

2. Try to Locate Backup Files:
- Have you ever backed up your photos or app data to an external drive, cloud storage (OneDrive, Google Drive, etc.), or Windows File History?
- If yes, restoring from backup would be safest.

3. Third-Party Recovery Tools:
- There are some trusted photo recovery or data recovery tools for Windows which can scan your disk for lost or hidden files.
- However, if the photos were encrypted by CalculatorX, these tools might not retrieve usable images.

4. Old Device or Previous Installations:
- Do you have another device where the app was used? Or an old backup of your Windows system?
- Accessing those may help recover data.

Since the developer no longer supports the app and it’s not downloadable anymore, recovering data can be tricky without a backup or access to the app itself.

Could you please let me know:
- Are your photos inside the app’s private vault or stored as regular files on your computer?
- Have you tried searching your hard drive for image files (.jpg, .png, .heic) that may be copies?
- Did you use any cloud backup or sync service?

If you want, I can guide you through looking for those files or using recovery tools on your Windows 10 machine.

Please share your thoughts, and we’ll proceed carefully. Your photos are precious, so let’s try the safest methods first.

The app is designed for iOS and I was using an iPhone 13. What should I do now?

Thanks for clarifying that you were using CalculatorX on your iPhone 13 running iOS. Since the app is no longer available for download and the developer has discontinued support, recovering the photos requires a slightly different approach.

Here’s what I recommend:

1. Check if the app is still installed on your iPhone 13:
- If it is, open it carefully and see if your photos load. If it crashes or won’t open, note any error messages.

2. Backup your iPhone immediately:
- Connect your iPhone to your computer and back up via iTunes or Finder on macOS. This ensures you don’t lose any data during recovery attempts.

3. Look for iCloud or iTunes backups:
- If you have previously backed up your iPhone (either manually or via iCloud), check those backups to see if CalculatorX data or photos are included.

4. Try to extract app data from backups:
- Using third-party tools (like iMazing, Dr.Fone, or others), you can sometimes browse app data within backups. This may help you retrieve the photos stored inside the app without needing the app itself.

5. Contact Apple Support:
- Since the app is iOS-based and involved in data storage, Apple Support can sometimes provide guidance about accessing inaccessible app data or backups.

Unfortunately, because CalculatorX isn’t downloadable anymore, you can’t reinstall it to directly access your photos. So recovery via backup extraction is your best path.

If you want, I can guide you through the backup extraction process or help you prepare for contacting Apple Support with the right info.

Would you like to proceed with backing up your iPhone and exploring the recovery from backups? Or do you have any backups already made that we can inspect? This will help me tailor the next steps for you!

Even though the program is taking up space in my memory, I can't access it and retrieve my photos because it won't open. Please tell me another way to retrieve my photos.

I understand how important your photos are, especially since CalculatorX won’t open on your iPhone 13 but is still taking up space. Let’s explore some alternative ways to retrieve your photos stored inside the app vault:

### Step 1: Backup Your iPhone Immediately
Before proceeding further, connect your iPhone to a computer and make a full backup using iTunes (on Windows) or Finder (on macOS). This is crucial to avoid any data loss during recovery attempts.

### Step 2: Use Third-Party Tools to Extract App Data from Backup
Since the app won’t open but data is still on your phone, you can try extracting the photos from your backup:

- Tools like iMazing, Dr.Fone, or iMyFone D-Back allow browsing through app data stored inside your iPhone backup.
- These tools might let you navigate to the CalculatorX app's storage area and recover the hidden photos.
- Some require purchasing, so consider free trials first.

### Step 3: Check for In-App Backup or Export Options
If the app can open even briefly or offers settings:

- Look inside the app for options like Backup, Restore, Export, or Cloud Sync.
- Sometimes photos can be exported or backed up externally from within the app (this depends on app functionality).

### Step 4: Explore iCloud Photos and Files
- Although your photos might be hidden in CalculatorX, check if you had iCloud Photos enabled (Settings > [your name] > iCloud > Photos).
- Also check the Files app or iCloud Drive for anything linked.

### Step 5: Additional Suggestions from Other Users
- There are Reddit and Apple community discussions where users had similar issues, suggesting data recovery from iPhone backups and third-party tools work best156.
- Avoid deleting or reinstalling the app as it may erase stored data.

### Summary of What to Do Next
1. Create an iTunes/Finder backup now.
2. Use a tool like iMazing or iMyFone D-Back to scan that backup for CalculatorX app data.
3. Try exporting photos found in backup.
4. If you want, I can help you step-by-step through using these tools or choosing the best option for you.

Would you like guidance on how to create an iTunes backup or details on the third-party tools to extract your photos? Let me know what you prefer!