[Signia App] App not working

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Pat Blanchard
1 year ago In Signia App
App not working

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Pierre

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1 year ago

If the Signia App is not working properly, follow these steps for troubleshooting:

1. Restart the App

- Close the Signia app completely. On your iPhone, swipe up from the bottom of the screen (or double-click the Home button) to access the app switcher. Swipe the Signia app off the screen.
- Reopen the app to see if it functions correctly. Restarting the app can resolve minor glitches or connectivity issues - learn more.

2. Check Bluetooth Connectivity

- Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on if it’s off.
- Toggle Bluetooth off, wait a few seconds, and then turn it back on. This can help re-establish the connection - learn more.

3. Restart Your Hearing Aids

- Restart your hearing aids by opening and closing their battery doors or placing them in their charger. This can refresh the connection between the hearing aids and the app - learn more.

4. Update the App

- Check if there’s an update available for the Signia app. Go to the App Store, tap on your profile icon at the top right, and scroll down to see pending updates. Update the app if necessary, as updates often fix bugs and improve performance - learn more.

5. Reinstall the App

- If the previous steps do not resolve the issue, consider uninstalling the app. Press and hold the Signia app icon, select "Remove App", then confirm. After uninstalling, go to the App Store and reinstall the Signia app - learn more.

6. Restart Your iPhone

- Restarting your phone can resolve underlying software issues. To restart, press and hold the power button until the "slide to power off" option appears, then slide to turn off. Turn it back on after a minute and check if the app works - learn more.

7. Contact Support

- If the app is still not functioning correctly, visit the Signia support page for further assistance or to submit a support request - learn more.

By following these steps, you should be able to identify and potentially fix the issues you are experiencing with the Signia App.

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