Hello! I understand you're having trouble selecting a casino stay date for January or February 2026 within the Boyd Rewards app. Let's get this sorted out together.

First, could you let me know if you're getting an error when trying to pick those dates, or are the dates simply not appearing as available options? Also, is this issue happening with all Boyd casinos or just a specific location?

Sometimes, availability for booking stays can be limited if those dates haven’t been opened for reservations yet. Given it's 2026 dates, there might be a start date for when bookings open. Have you checked if the app or website mentions any booking release dates for stays that far ahead?

Here’s what I recommend trying next:

1. Update the Boyd Rewards app to the latest version (since you’re on Mac OS X 10.15.7, ensure your app is compatible and up to date).
2. Try accessing the Boyd stay booking via the official Boyd Gaming website (https://www.boydgaming.com/explore/stay) on your Mac’s browser and see if the January or February 2026 dates are selectable there.
3. Clear the app cache or browser cache to ensure you’re not loading outdated data.
4. If the problem persists, you might want to check if there are any restrictions or announcements about advance booking for early 2026 stays. Sometimes casinos delay opening reservations until a certain time.

If after these steps, the dates still can’t be selected, it may be due to booking windows not yet open for January or February 2026 at this time.

Would you like me to help you step-by-step with any of these? Or if you prefer, I can assist in checking if there are announcements about the booking start dates for those months.

Are you satisfied with this approach so far?

I am not getting the usual "drop down" arrow to choose hotel; i get the drop down arrow if I choose December but not for Jan or Feb 2026

Thank you for the extra detail—that helps a lot! So, you see the drop-down arrow to select the hotel when you pick December 2025 dates, but that drop-down arrow is missing for January and February 2026 options.

This usually points to the fact that those reservation dates (Jan/Feb 2026) haven't yet been enabled or "opened" in the system for hotel selection. Boyd Gaming often releases hotel stay bookings in "windows," meaning you can only book so far ahead at a time. December is likely available now, but January and February 2026 may not have the booking selections activated yet, which is why the usual drop-down for hotel selection doesn't appear.

A few things you can try to verify or troubleshoot:

1. Clear your browser cache or, if in the app, logout and log back in to refresh available options.
2. Try accessing the booking page from a different browser or device (like Safari or Chrome on your Mac) to rule out a display issue.
3. Keep an eye on official Boyd Gaming updates or your Boyd Rewards account messages—they usually announce when booking windows open for future months.
4. You might also want to call Boyd Rewards support directly at 702-888-7501 to ask about exact dates when January and February 2026 hotel stays become bookable.

Since this seems related to booking window availability rather than a technical glitch, the best course is to wait for the release or confirm the booking start date with support.

Would you like me to help you find contact info or set a reminder to check back soon?
Are you satisfied with this explanation so far?

Why does the drop-down work for December but not January or February 2026?

Thanks for your question about why the drop-down menu for hotel selection works for December but not for January or February 2026 in the Boyd Rewards app.

Based on what I know and current information, the most likely reason is that Boyd Gaming has not yet opened the booking window for January and February 2026 stays. The drop-down for hotel selection typically appears only when those dates are available to book. December 2025 is likely in the currently open booking window, so the drop-down appears there, but the system probably hasn't enabled selections for January and February 2026 yet.

This is a common practice in hotel and casino bookings—future stay dates beyond a certain point are locked until the hotel sets a release date to start taking reservations for those months. Unfortunately, I don’t see an official public announcement yet about the exact booking release date for January or February 2026 stays in Boyd Rewards.

For now, the best approach is to check back periodically or contact Boyd Rewards customer support to inquire about when those dates will be available to book. You can also keep your app updated and look for any messages from Boyd Gaming about extended booking windows.

Does that clarify the situation? Would you like help contacting support or setting a reminder to try again later?