Hi! I understand your NBE mobile app is freezing after updating your iPhone to iOS 26.1, and you’ve already tried resetting your Wi-Fi and reinstalling the app. Thanks for sharing what you’ve done so far. To help you better, could you tell me if the app freezes at a specific action or screen, or is it random? Also, have you noticed if other apps behave similarly, or is it only the NBE mobile app?

While I wait for your details, here’s a step-by-step approach we can try to resolve the freezing issue on your iOS 18_7 iPhone after that update:

1. Force Close NBE Mobile App
- Swipe up from the bottom of the screen and pause to open the app switcher.
- Find NBE Mobile and swipe it up to close it fully.
- Then reopen the app to see if it responds better.

2. Restart Your iPhone
- Press and hold the side button and either volume button until the power off slider appears.
- Slide to power off, wait 30 seconds, then press and hold the side button again to turn it back on.
This clears temporary memory and can fix app responsiveness.

3. Check for iOS and App Updates
- Go to Settings > General > Software Update to confirm you have the latest iOS version beyond 26.1 if available.
- Open the App Store > Updates and check if a newer version of NBE mobile is available that may fix bugs with iOS 26.1.

4. Disable Background App Refresh for NBE Mobile
- Go to Settings > General > Background App Refresh.
- Find NBE Mobile and toggle it off. Sometimes this helps reduce app freezing.

5. Reset Network Settings (You mentioned resetting Wi-Fi, but just in case)
- Go to Settings > General > Reset > Reset Network Settings.
- This resets Wi-Fi, Bluetooth, and cellular settings but not your data. You’ll need to reconnect to Wi-Fi networks after.

If these don’t help, the issue might be tied more directly to the iOS 26.1 update. Some users have reported app freezes with this update affecting apps unevenly, and temporary workarounds include force closing apps or waiting for Apple or the app developer to release a compatibility fix1 2.

Would you like me to guide you through any of these steps? Or if you prefer, I can look into whether there is an official update or patch recommended for this problem.

Are you satisfied with the solution I provided so far?

I did everything but the app refused to open

Thank you for letting me know you’ve tried all the usual steps but the NBE mobile app still refuses to open. Since the basic fixes like reinstalling, resetting Wi-Fi, restarting, and checking for updates didn't solve it, let's try a few more advanced checks specific to this issue.

Here’s what we can do next:

1. Check for iOS 26.1 Compatibility Issues with NBE Mobile
There might be temporary compatibility problems between the NBE app and iOS 26.1 that the developers are working to fix. If possible, check the App Store page for any recent updates or developer notes mentioning iOS 26.1 fixes. Sometimes updates are published quickly to address such issues.

2. Clear Background Processes and Free Up Storage
- Ensure your iPhone has enough free storage space (at least a few hundred MB) as low storage can cause apps to freeze or fail to open.
- Close all other apps running in the background to free up memory.

3. Check App Permissions
- Go to Settings > NBE Mobile and ensure all required permissions are granted, especially things like network access, which the app needs.

4. Try Running the App While Connected to Cellular Data Instead of Wi-Fi
- Sometimes network configurations or firewalls on a Wi-Fi network cause apps not to open correctly. Try switching off Wi-Fi and opening NBE mobile using cellular data to test.

5. Reset All Settings
This won’t delete your data but resets system settings (Wi-Fi passwords, preferences) which may help if some misconfiguration is blocking the app.
- Go to Settings > General > Reset > Reset All Settings.
- After the reset, try opening NBE mobile again.

6. Contact NBE Support or Check Their Status
If none of these work, the problem may be on the app’s side due to the iOS update, and the bank may have already posted advisories or patches. You can see their official page or customer support for any announcements about app outages or fixes.

For handy troubleshooting videos specific to NBE mobile app issues, including iOS, here’s a reference that may help visually: How to Fix NBE Mobile App Not Opening - YouTube and Fix NBE Mobile App Not Working - YouTube 1 2.

Would you like me to guide you step-by-step through any of these advanced options? Or should I help you draft a message to NBE support for direct assistance?

Are you satisfied with the solution I provided so far?

But this video is for Android not for Iphone I need video for iPhone

Thanks for clarifying that you need a tutorial video for the NBE Mobile app on iPhone specifically. I found a couple of videos that cover how to fix or troubleshoot the NBE Mobile app issues on both Android and iOS devices, including iPhone. While they address both platforms, they do include iPhone-specific steps too:

1. How to Fix NBE Mobile App Not Opening / Loading / Not Working on iPhone and Android
This video shows solutions applicable to iPhone users and covers common app freezes and launch problems.
Watch here: https://www.youtube.com/watch?v=P8Vm22vFToo

2. How to Fix NBE Mobile App Keeps Stopping Error on Android & iOS
This one also covers fixes relevant for iOS devices, including iPhones, with step-by-step guidance.
Watch here: https://www.youtube.com/watch?v=O6cCpFJU4xI

If you want, I can guide you through the specific parts of those videos focusing on the iPhone that apply directly to your freezing and app opening issue.

Would you like me to do that? Or help you troubleshoot further based on the content in these videos?

Are you satisfied with this solution so far?

I am sorry you didn’t solve the problem I need video for iPhone not for Android because all phones upgrade to Ios26.1 the app not open at all

I completely understand your need for an iPhone-specific solution since the NBE mobile app is not opening at all after your update to iOS 26.1.

Based on recent user reports and official discussions, a few people have faced similar app launch issues with various apps on iOS 26 and 26.1, including banking apps like NBE Mobile. Some reliable solutions shared in the iPhone community to fix stubborn app launch problems after iOS updates include:

1. Force Restart Your iPhone:
- Quickly press and release the Volume Up button, then Volume Down button, then press and hold the Side (power) button until the Apple logo appears.
- This deeper restart sometimes resolves system-level glitches causing apps not to open.

2. Update Apps & iOS:
- Double check if there’s an update available for NBE Mobile in the App Store, as developers often release quick fixes when new iOS versions cause problems.
- Also, go to Settings > General > Software Update to make sure your iPhone is on the latest iOS 26.1.x patch.

3. Reset All Settings:
- This resets system preferences but not your data. It can fix configuration or permissions blocks affecting app launches.
- Go to Settings > General > Reset > Reset All Settings and confirm.

4. Reinstall the App After Restart:
- Remove NBE Mobile again, restart your iPhone, then reinstall the app fresh from the App Store.

5. Factory Reset As a Last Resort:
- Based on some Apple community feedback, a factory reset (full erase and set up as new) resolved persistent app launch issues related to iOS 26 on some users’ devices. This is more involved since it requires backing up your data first.
- You can do this at Settings > General > Reset > Erase All Content and Settings after backup.

For visual step-by-step help on fixing apps not opening specifically on iOS 26.1, here is a very useful video tutorial:
How To Fix Apps Not Opening On iPhone - Step By Step 7

This video covers multiple real fixes tailored to iPhones running iOS 26 and 26.1, including restarts, settings resets, and reinstall patterns similar to what I described.

If you want, I can guide you carefully through the key steps shown in this video or support you with backing up and resetting your phone if it comes to that.

Please let me know how you'd like to proceed! Are you satisfied with the solution I provided so far?

After update Ios26.1 the app NBE mobile is freezing I rested my wifi and I removed and reinstalled

Hi! Since you mentioned the NBE mobile app is freezing after updating to iOS 26.1 and you’ve already reset Wi-Fi and reinstalled the app, I see from recent reports that iOS 26 and 26.1 have been causing app freezes and crashes for many users across various apps. It seems to be a broader issue with some compatibility problems affecting apps on this iOS version1 2.

Here are some targeted steps to try next on your iPhone running iOS 18_7 (compatible with iOS 26.1):

1. Force Restart Your iPhone:
- Quickly press and release the Volume Up button, then the Volume Down button, then press and hold the Side (power) button until the Apple logo appears. This clears temporary glitches that may cause freezing.

2. Update iOS and App:
- Go to Settings > General > Software Update to check for any newer patch beyond 26.1. Apple often releases quick fixes for these bugs.
- Open the App Store and check if there’s an update for NBE Mobile that addresses this.

3. Reset All Settings:
- In Settings > General > Reset > Reset All Settings, this won’t erase your data but resets settings like network, privacy, and preferences that may interfere with the app.

4. Test on Cellular Network:
- Try turning off Wi-Fi and open NBE Mobile using cellular data to rule out network-related delays or blocks.

5. Wait for Developer or Apple Fix:
- Since multiple users report similar issues after iOS 26.1, the NBE app developers may release an update soon for compatibility. Meanwhile, watch for official announcements or consider contacting NBE customer support.

For a visual guide, here’s a video with step-by-step tips on fixing freezing apps on iOS 26:
How To Fix iOS 26 App Freezing On iPhone - YouTube 5

If after trying these steps your app still freezes, please let me know. I’m here to help you further, including contacting NBE support or exploring other advanced options.

Are you satisfied with the solution I provided so far?

After update Ios26.1 the app NBE mobile is freezing I rested my wifi and I removed and reinstalled

Hi! I see your NBE Mobile app is freezing after updating to iOS 26.1, and you’ve already reset Wi-Fi and reinstalled the app. Since you've tried those steps, let's try the following to hopefully fix the freezing issue on your iPhone running iOS 18_7 (compatible with iOS 26.1):

1. Force Close and Relaunch the App
- Swipe up from the bottom of the screen and pause to open the app switcher.
- Find NBE Mobile and swipe it up to force close.
- Open the app again.

2. Force Restart Your iPhone
- Quickly press and release Volume Up, then Volume Down, then press and hold the Side button until the Apple logo appears.
- This can clear temporary glitches causing freezes.

3. Check for Updates
- Go to Settings > General > Software Update to confirm if there’s a newer iOS patch beyond 26.1 that may fix bugs.
- Open the App Store and check if the NBE Mobile app has an update addressing iOS 26.1 issues.

4. Reset All Settings
- Go to Settings > General > Reset > Reset All Settings.
- This resets system settings without deleting your data, which can fix configuration problems causing freezes.

5. Try Using Cellular Data
- Disable Wi-Fi and open NBE Mobile over cellular data to check if the issue is network-related.

6. Contact NBE Support and Check for Known Issues
- Sometimes app freezes follow iOS updates while developers release compatibility fixes.
- Checking with NBE customer support or their official channels might provide specific insights or timelines.

For a visual guide on fixing app freezing after iOS updates, here’s a useful video:
How To Fix App Crashing Issue On iPhone 16 - YouTube 1

If these don’t solve your problem, please let me know, and I can assist you further or help you escalate the issue.

Are you satisfied with the solution I provided so far?