Hi! I see that your tickets are showing on the StubHub website, but the QR code itself isn't loading. Let's try to figure out what's going on so you can access your tickets smoothly.

First, a couple of quick questions:
- Have you tried using the StubHub app or are you just accessing through the mobile browser?
- Also, when did you purchase the tickets? Sometimes, the QR codes don’t become available until about 72 hours before the event.
- Finally, is your internet connection stable when you attempt to load the QR code?

Once I have this info, we can try some steps like refreshing the app, logging out and back in, clearing cache, or checking the ticket release timing.

If the QR code is just not showing on the app, sometimes uninstalling and reinstalling the app on your iPhone (running iOS 18.6.2) can resolve display glitches.

If you haven’t yet, make sure you’re logged in with the correct StubHub account linked to the ticket purchase.

Let me know what you’ve tried already or if you can answer those questions, and I’ll guide you from there!

Tickets QR code will not load up. Website shows my tickets but, will not access QR code.

Thanks for sharing that again! Since your tickets are visible but the QR code is not loading on your iPhone (iOS 18.6.2), here are some targeted steps we can try to get that QR code to appear:

1. Check Internet Connection
Make sure you have a stable internet connection. A weak or spotty signal can cause QR codes not to load properly.

2. Use the StubHub App Instead of Browser
If you haven't already, download the official StubHub app from the App Store and log in with your account. Sometimes the QR code displays better within the app than a mobile browser.

3. Clear App Cache or Reinstall the App
iOS apps don’t have a direct cache-clear option, but uninstalling and reinstalling the StubHub app can clear temporary glitches that block QR code loading.

4. Verify the Ticket Availability Time
QR codes often become available only 72 hours before the event. Double-check your event date and when your tickets were purchased to ensure they should be active.

5. Log Out and Back In
Try logging out of your StubHub account within the app or website, then log back in. This can refresh your session and fix display issues.

6. Update Your iOS and App
You're running iOS 18.6.2, which is current, but double-check that the StubHub app is updated to the latest version.

7. Try a Different Device
If possible, try logging into your StubHub account on another device to see if the QR code loads there. This can help determine if the issue is device-specific.

If none of those steps work, sometimes there are temporary server-side glitches or specific account issues. In that case, the best next step would be to contact StubHub support directly via [email protected] so they can investigate your ticket delivery specifically.

Would you like me to guide you through uninstalling and reinstalling the app now or help with anything else?

Thanks for the question and search results! Based on what I've reviewed, here’s a focused solution to resolve StubHub app QR code loading issues on your iPhone (iOS 18.6.2):

1. Reinstall the StubHub App:
Since iOS doesn’t offer a direct cache-clear option, uninstall the StubHub app from your iPhone and then reinstall it fresh from the App Store. This often clears up glitches where QR codes fail to load properly.

2. Check Your Internet Connection:
A poor or intermittent connection can prevent the QR code from appearing. Try switching between Wi-Fi and cellular data to see if that helps.

3. Verify Ticket Release Timing:
QR codes sometimes only become available 72 hours before the event. Confirm your event date and the time tickets were issued to ensure the QR code should be accessible.

4. Avoid Trying to Add QR Code to Apple Wallet If Unsupported:
Some dynamic QR codes used by StubHub may not be compatible with Wallet due to security features, so don’t worry if you can’t add them there.

5. Log Out and Log Back In:
Refresh your session by logging out of the app and then logging back in.

If these steps don’t resolve it, you may want to reach out directly to StubHub support at [email protected] for account-specific assistance.

You can also visit StubHub’s official support page on barcode issues for more details: Why won’t my barcodes work?

Does this help you access your QR codes now? Would you like me to walk you through reinstalling the app?

How to fix QR code loading issues on StubHub website?

Hey there! I see you want to troubleshoot QR code loading problems on the StubHub website. Let's walk through some targeted steps to help fix this issue on your iPhone running iOS 18.6.2:

1. Refresh the Page and Clear Browser Cache:
Sometimes, stale data can prevent QR codes from loading properly. Try refreshing the browser page showing your tickets. If that doesn't help, go to your iPhone’s Settings > Safari > Clear History and Website Data. This clears cache and temporary files that might interfere with loading.

2. Check Your Internet Connection:
Make sure you have a stable Wi-Fi or cellular connection, as QR codes require data to load fully.

3. Try Using a Different Browser:
If you’re accessing StubHub through Safari, try another browser like Chrome or Firefox if available on your device. Sometimes browser-specific glitches occur.

4. Ensure Your StubHub Account Session is Active:
Log out of your StubHub account on the website and then log back in to refresh your account session.

5. Check Ticket Availability Timing:
StubHub QR codes often become available only 72 hours before the event time. Confirm your event date to make sure the QR code should be accessible by now.

6. Attempt to Access Tickets via the StubHub App:
Sometimes the app can display QR codes better than the mobile browser, so if you haven’t tried it yet, download the StubHub app from the App Store, log in, and check your tickets there.

If the QR code still doesn’t load after these steps, it might be related to a backend issue or account-specific problem. In that case, contacting StubHub support at [email protected] is a great next step to get direct help.

You can also see StubHub’s official explanation of barcode issues here for more details: Why won’t my barcodes work?

Let me know if you want me to guide you through any of these steps! Are you satisfied with the solution I provided?