Hi there! Sorry to hear you're having trouble signing in to subscribe to Big Ten Plus. To get started, could you tell me if you’re seeing any specific error messages when you try to log in, or is the app not responding at all?

Meanwhile, here are a few steps we can try to fix the login issue on your Android 10 device with the WebKit browser setup:

1. Update the app and your device: Make sure the B1G+ app is updated to the latest version from the Play Store, and that your AndroidOS 10 has the latest system updates installed. Sometimes older versions can cause login problems.

2. Log out and log back in: If you can access the app at all, try logging out completely, then close the app and restart it before logging in again.

3. Uninstall and reinstall the app: Removing the app entirely and reinstalling it fresh often resolves underlying bugs or corrupt data issues.

4. Clear app cache: Go to your Android settings > Apps > find B1G+ app > Storage > Clear cache. This will not delete your data, just temporary files that might cause issues.

5. Check your subscription status: Make sure your subscription is active and that you are using the same account credentials you used to subscribe.

If after trying these you still can’t sign in, let me know what part is failing or what message you get, and I can guide you through next steps or account resetting options.

Are you able to try these and share what happens?

No

Thanks for letting me know! Since you’re still unable to sign in to Big Ten Plus, here’s a clear set of solutions based on the latest support info for the B1G+ app on your Android device with WebKit browser:

1. Update your app and Android OS: Make sure both the B1G+ app and your Android 10 system are fully updated. This helps fix compatibility problems.

2. Log out and back in: If you can access the app even a little, try logging out completely and then log back in.

3. Clear app cache and cookies (if using browser): Since you’re on WebKit browser, clear browser cache and cookies from Android settings > Apps > your browser > Storage > Clear cache/data.

4. Uninstall and reinstall the B1G+ app: This is a strong fix that refreshes app data and removes any corrupted files causing problems.

5. Verify your subscription account: Ensure you’re using the correct credentials linked to your subscription.

6. Restart your device: Sometimes a fresh restart resolves minor system glitches.

If these steps don’t work, there could be an issue with your account or a temporary server problem. In that case, contacting B1G+ support directly via their help center or emailing [email protected] would be the next best step.

Here’s a helpful official guide you might want to check: Why Am I Unable to Log In? - B1G+ 1

Have you tried these exact steps yet? Let me know where you’re stuck, and I’ll assist further!

Can not sign in to subscribe for the big Ten pluss

Can not sign in to subscribe for the big Ten pluss

Thanks for reaching out again! Since you’re not able to sign in to subscribe for Big Ten Plus on your Android device using WebKit, here’s a clear step-by-step guide based on the latest official B1G+ support info:

1. Check your account: Make sure you have created an account on Big Ten Plus and are using the correct email and password for that account.

2. Reset your password if needed: If you suspect the password might be an issue, from the B1G+ home screen tap Log In, then choose “Forgot Password” to reset it.

3. Update your app and system: Ensure the B1G+ app is updated to the latest version. Also, verify your Android 10 OS has the latest system updates installed. Outdated versions can cause sign-in trouble.

4. Log out and back in: If you managed to log in partially, try logging out completely and then logging in again.

5. Clear browser cache (if using browser): Since your device uses WebKit, clear the browser’s cache and cookies via Android Settings > Apps > your browser > Storage > Clear cache.

6. Uninstall and reinstall the B1G+ app: This refreshes app data and can resolve hidden issues preventing sign-in.

7. If you have purchased through the app but still can’t access: Use the “Restore Purchase” option in the app settings to regain your subscription access.

8. Confirm subscription: If you want to subscribe, follow the official subscribe/signup steps in the app or website:
- Log into your account
- Go to Purchases
- Click Add a Subscription
- Choose your plan and follow prompts to complete payment

If after these steps you still cannot sign in or subscribe, it may be an account-specific issue or a temporary service problem. In that case, contacting B1G+ customer support at [email protected] would be the next best step. They can look into your account details and assist directly.

Here’s the official help article for sign-in issues for your reference: Why Am I Unable to Log In? - B1G+ 1.

Please try these steps, and let me know how it goes or if you see any error messages when signing in or subscribing! Are you satisfied with the solution I provided?

Can not sign in to subscribe for the big Ten pluss