Hi there! I'm sorry to hear that you're experiencing issues with poor picture quality and connection on BallerTV. Let's work together to figure this out.

First, could you please let me know a bit more about your connection? Are you using Wi-Fi or a wired connection? And how strong do you feel your internet connection is?

In the meantime, here are some steps you can try to improve the video quality:

1. Check Your Internet Speed: Make sure that you have enough bandwidth. For high-quality video, a minimum of 5 Mbps is usually recommended. You can check your speed using a site like Speedtest.net.

2. Close Other Applications: If you have any other applications or devices using the internet, try closing them. This can free up bandwidth for your video stream.

3. Switch to a Wired Connection: If you're using Wi-Fi, switching to a wired Ethernet connection can sometimes provide a more stable and faster connection.

4. Lower the Video Quality: Sometimes, lowering the video resolution can help if your connection is not strong enough. Look for settings in the BallerTV app to adjust video quality.

5. Restart Your Device: A quick restart can sometimes resolve temporary connection issues.

Please let me know how these steps go, and provide any additional details if you can!