Hi there! I’m Frank Taylor, and I’m here to help you out. I see that you're having trouble logging in or calling your CARD.com account. Let’s find a way to resolve this together.

To get started, could you please provide a bit more detail? Are you having issues with your login credentials, or is it more about reaching customer support by phone? Any specific error messages you see would also be helpful!

Cannot log in via the app or the website when you go to the website it says 404 not found also when you call there's a recorded message that says they're having issues and to call back at another time

Thanks for the details! It sounds like you're experiencing a couple of issues that could be related to ongoing technical difficulties on the CARD.com side. The 404 error indicates that the webpage you're trying to access isn't available, which is not uncommon during maintenance or server issues. As you mentioned, the recorded message when you call also suggests they're currently facing some challenges.

Here’s what I recommend for now:

1. Check Network Connection: Ensure that your device is connected to the internet properly. Sometimes a weak or unstable connection might affect access to websites and apps.

2. Clear Browser Cache and Cookies: Since you're having trouble accessing the website, clearing your browser’s cache and cookies might help resolve that 404 error.
- Open your web browser settings.
- Look for options such as "Privacy" or "History" and find "Clear Browsing Data".
- Select cache and cookies, then clear them.

3. Try a Different Browser: If you're using the WebKit browser, switching to a different browser like Chrome or Firefox might bypass the issue.

4. Wait and Retry: Since you’ve heard the recorded message stating they’re experiencing issues, it may be best to wait a little while and try again later.

5. Check for Official Communication: You can also check CARD.com’s social media profiles or their website (when it’s accessible) for any updates about service outages or maintenance announcements, as they often communicate relevant information there.

If these steps don’t resolve the issue, feel free to reach out via email at [email protected] once service is restored, or I can assist you further as needed.

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