[Astromatrix Horoscopes] Apps not opening for months now. Tried link and still not working. Would like to delete profile.

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Phantom
7 months ago In Astromatrix Horoscopes
Apps not opening for months now. Tried link and still not working. Would like to delete profile.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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7 months ago

Hi! I see you're having trouble opening the Astromatrix Horoscopes app for months and want to delete your profile. Let's see how we can sort this out together.

First, just to understand better:
- When you try opening the app, does it crash immediately, stay loading, or show an error message?
- Have you tried updating the app via the App Store recently?
- Do you want to delete your whole Astromatrix account profile, or just remove the profile on your iPhone?

Meanwhile, here are some useful steps you can try for the app not opening issue on your iPhone (iOS 18.6.2):

1. Update the App: Open the App Store, tap your profile icon at the top right, then scroll down to see if Astromatrix Horoscopes has an update pending. If yes, update it.

2. Restart your iPhone: Sometimes, a simple restart can resolve app issues.

3. Force Close and Reopen App: Swipe up the app in the app switcher and then try opening it again.

4. Reinstall the App: If not already done, uninstall Astromatrix, then reinstall it from the App Store.

If none of these allow the app to open, and you want to delete your profile or account:

- Astromatrix does not have an in-app account deletion feature currently.
- To close your account permanently, you will need to send an email to [email protected] requesting account deletion.
- Alternatively, for support or feedback, emailing [email protected] can get you direct assistance.

If you want, I can guide you through sending the account deletion request via email or troubleshoot the app not opening further once I know the exact behavior you're encountering.

Are you okay with trying the update and reinstall steps first or would you prefer to move straight to account deletion? Let me know!

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