[Astromatrix Horoscopes] Trying to aquire my lost password

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Jaime cortez
7 months ago In Astromatrix Horoscopes
Trying to aquire my lost password

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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7 months ago

Hi there! I understand you're trying to recover your lost password for the Astromatrix Horoscopes app. Let's get that sorted out together.

First, let me check: Have you tried looking for a "Lost your Password" or "Forgot password?" link on the app’s sign-in screen? Usually, this is right below the email and password entry fields.

If you haven’t tried this yet, here’s a step-by-step on how to proceed with password recovery on the Astromatrix app on your Android device:

1. Open the Astromatrix Horoscopes app.

2. On the login page, look for a “Lost your Password” or “Forgot Password” link—this is typically under the fields where you enter your credentials.

3. Tap on that link.

4. Enter the email address associated with your Astromatrix account.

5. You should receive an email with instructions or a link to reset your password. Make sure to check your spam or junk folder if you don’t see it within a few minutes.

If you’ve done all that but haven’t received an email or are facing any other issues, let me know. Also, please confirm if you still remember which email you used for the account or if any other login method (like phone number) was set up. That way, I can guide you more precisely or help explore alternative recovery options.

Looking forward to your update!

J
Jaime cortez
7 months ago

Says internet connection not connected but im connected

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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7 months ago

Thanks for sharing that detail about the internet connection message even though you’re connected. That’s a good clue. Let’s try a few things to get the Astromatrix app recognizing your active network on your Android 10 device using WebKit:

1. Restart Your Phone: Sometimes a simple reboot refreshes network connections and app processes.

2. Check App’s Network Permission: Go to your phone's Settings > Apps > Astromatrix, then look for Permissions or Data Usage. Ensure the app has permission to use data over Wi-Fi and mobile networks.

3. Try Switching Networks: If you’re on Wi-Fi, try switching to mobile data, or vice versa, to see if the issue persists. This can help identify if the problem is network-specific.

4. Clear App Cache and Data: Go to Settings > Apps > Astromatrix > Storage, then tap Clear Cache and Clear Data (Note: clearing data may log you out, so have your login info ready).

5. Check for VPN or Proxy: If you are using any VPN or proxy apps, temporarily disable them as they sometimes block app network access.

6. Update or Reinstall the App: Make sure the app is updated from the Google Play Store. If already updated, try uninstalling and reinstalling it.

7. Check Date & Time Settings: An incorrect date/time can cause connection problems due to security protocols. Make sure your device is set to automatic date & time under Settings.

If after these steps the app still reports no internet connection despite your device being connected, this could be a deeper network compatibility or backend issue.

Please let me know which of these you have tried or if you’d like me to guide you through any specific step! If none works, I’m happy to dig deeper with you.

Are you able to access the internet okay in other apps besides Astromatrix?

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