Hi there! I understand that when you access the Airlines Manager mobile version, it seems to treat you like a new user instead of taking you to your existing account. That can happen sometimes, and I'll be glad to help you get back to your game.
To start, have you tried logging in with the correct username and password on the mobile version? Sometimes the app may open as a guest or create a new account if it's not signed in properly.
Here are some steps we can try:
1. Log Out and Log In Again: If you’re currently appearing as a new user, try to log out completely from the mobile version. Then, on the login screen, carefully enter your existing account credentials. Make sure there are no typos.
2. Clear Browser Cache and Cookies: Since you’re using the mobile web version on a Windows device with WebKit, cached data sometimes causes login confusion. Try clearing the browser cache and cookies for the Airlines Manager site, then reload and log in with your existing account details.
3. Check Account Linkage: If your account was originally created or used on another platform (like a desktop or a different device), ensure that your account is linked to the email or login method you are using on mobile.
4. Use Account Recovery: If you can’t recall your login details, use the "forgot password" option on the login screen to recover your account through your registered email address.
Could you tell me if you have already tried these steps? Also, are you using the Airlines Manager app or accessing the mobile site through a browser? This information will help me guide you better.
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I understand that when you access the Airlines Manager mobile version, it seems to treat you like a new user instead of taking you to your existing account. That can happen sometimes, and I'll be glad to help you get back to your game.
To start, have you tried logging in with the correct username and password on the mobile version? Sometimes the app may open as a guest or create a new account if it's not signed in properly.
Here are some steps we can try:
1. Log Out and Log In Again: If you’re currently appearing as a new user, try to log out completely from the mobile version. Then, on the login screen, carefully enter your existing account credentials. Make sure there are no typos.
2. Clear Browser Cache and Cookies: Since you’re using the mobile web version on a Windows device with WebKit, cached data sometimes causes login confusion. Try clearing the browser cache and cookies for the Airlines Manager site, then reload and log in with your existing account details.
3. Check Account Linkage: If your account was originally created or used on another platform (like a desktop or a different device), ensure that your account is linked to the email or login method you are using on mobile.
4. Use Account Recovery: If you can’t recall your login details, use the "forgot password" option on the login screen to recover your account through your registered email address.
Could you tell me if you have already tried these steps? Also, are you using the Airlines Manager app or accessing the mobile site through a browser? This information will help me guide you better.
Looking forward to your reply!