Hi there! I understand you’re having trouble updating or editing your shopping list in the FamilyWall app on your iPhone running iOS 18.6. Can you tell me a bit more about what exactly happens when you try to update or edit the list? For example, do you get an error message, does the app freeze, or does nothing happen at all?

Meanwhile, here are some initial steps we can try to get this sorted:

1. Restart the App: Completely close the FamilyWall app by swiping it away from the app switcher and then open it again.
2. Check Internet Connection: Ensure your iPhone is connected to a stable Wi-Fi or cellular network, as syncing needs internet access.
3. Log Out and Back In: Sometimes, refreshing your account session fixes syncing and editing problems.
4. Update the App: Go to the App Store and verify you have the latest FamilyWall update installed.
5. Reboot Your iPhone: A quick restart can resolve minor glitches.
6. Reinstall the App: If none of the above works, uninstall FamilyWall and reinstall it. Don’t worry—your data should be safe since it’s synced to your account.

If you’ve already tried any of these, please let me know which ones, and we can explore more in-depth troubleshooting or check for any account or server issues.

Are you able to try these steps and share what happens? That will help me guide you precisely.

I get an error message saying that only the admin can make changes.

Thanks for sharing that detail! That error message means that in the FamilyWall app, only the account administrator or someone with admin privileges for your FamilyWall group has permission to edit certain shared lists like the shopping list.

Here’s what you can do next:

1. Check your Role: Confirm whether your account is set as an admin in the FamilyWall group. Only admins can make edits to shared lists if that restriction is enabled.

2. Contact the Admin: If you are not the admin, you’ll need to ask the admin of your FamilyWall group to either make the changes for you or grant you admin rights so you can edit the list.

3. Request Admin Rights: The current admin can change your permissions within the app by going to the family/group settings and adjusting member roles.

If you are the admin but still see this message, try logging out and back in, or check that your app is fully updated.

Let me know what role you have in the group, and I can guide you from there! Are you the admin or a regular member?

How to change admin settings in FamilyWall app?

Great question! To change admin settings in the FamilyWall app on your iPhone (iOS 18.6), here is what you can do:

1. Open the FamilyWall app on your device.
2. Tap on the My Family section from the main screen.
3. Tap on the Settings icon, usually found in the top right corner.
4. Select Administration Rights from the menu.
5. You will see a list of family members. From here, you can check or uncheck members to change their status from Administrator to regular Member, or the other way around.

This allows the current admin to grant or revoke admin privileges for members, which affects permissions like editing shared shopping lists.

If you’re not currently an admin, you will need an existing admin to carry out these steps for you or to promote your account to admin so you can make changes yourself.

Here’s the direct support link from FamilyWall for this process, if you want to read more or see screenshots:
How to manage member administration rights?

Let me know if you want me to guide you through this on your device step-by-step! Are you currently able to access the My Family and Settings areas?