Hi there! I see that you're having trouble logging into the Way2Go Card app and also through the browser on your iPhone with iOS 18.7. Let’s get this sorted out together. Could you tell me if you see any specific error messages when you try to log in? For example, does it say invalid password, service unavailable, or something else?

In the meantime, here are some general steps we can try to resolve the login issue:

1. Verify Credentials: Double-check your username and password. If you’re unsure, try using the 'Forgot Password' feature on the login page to reset your password securely.

2. Clear Browser Cache (for the browser login): Sometimes, old data can cause issues. On your iPhone Safari browser, you can clear the cache by going to Settings > Safari > Clear History and Website Data. Then try logging in again.

3. Try a Different Browser: If Safari doesn’t work, you can try logging in using another browser like Chrome or Firefox, which you can download from the App Store.

4. App Restart: Close the Way2Go Card app completely by swiping it away from the app switcher, then reopen the app.

5. App Reinstallation: If that doesn’t work, uninstall and then reinstall the Way2Go Card app from the App Store. This can fix corrupted data issues.

6. Check for App and iOS Updates: Make sure your app and iOS system are up to date. Go to App Store > Updates, and Settings > General > Software Update on your iPhone.

7. Network Connection: Ensure you have a stable internet connection, either Wi-Fi or cellular data.

If after these steps you still can’t access your account, there may be a temporary service issue or your account might be locked due to multiple failed login attempts. In that case, contacting official support via [email protected] for account-specific help would be the next step.

Would you let me know what happens as you try these steps or if you see any particular errors? We can dig deeper from there!