[Outdoorsy] Wont display available rentals

R
ray
4 months ago In Outdoorsy
wont display available rentals

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Hi there! I understand you're having trouble seeing available rentals on the Outdoorsy app. Let's get this sorted out together. To begin with, could you tell me if this issue is happening on the app or on a web browser? Also, have you tried any steps so far like refreshing the app, restarting your device, or checking your internet connection? Any extra details will help me pinpoint the best solution.

R
ray
4 months ago

the site comes up but won't display rentals. My browser is MS EDGE Site works properly on other laptop and cell phone connected to network

user
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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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4 months ago

Thanks for the extra details! Since the Outdoorsy site loads but doesn't show rentals only on your MS Edge browser on this particular laptop—while working fine on other devices—this points toward a browser-specific issue on that machine.

Let's go through some quick steps that often resolve display issues like this on Edge:

1. Clear Browser Cache and Cookies
Sometimes stored data can cause page display problems. Here's how:
- Click the three dots in the top-right corner of Edge.
- Go to Settings > Privacy, search, and services.
- Under Clear browsing data, click "Choose what to clear."
- Select 'Cached images and files' and 'Cookies and other site data,' then clear.

2. Disable Browser Extensions
Extensions might interfere with site loading. Disable them temporarily:
- Open Edge settings > Extensions.
- Toggle off all extensions, then reload outdoorsy.com to test.

3. Check Site Permissions
Sites need permissions like JavaScript enabled to function correctly.
- Click the padlock icon on the left of the website URL bar.
- Ensure JavaScript is allowed and no permissions are blocked.

4. Try Edge InPrivate Browsing
Open an InPrivate window (Ctrl + Shift + N) and access Outdoorsy. This disables extensions and uses a fresh cache environment.

5. Update Edge Browser
Running an outdated browser can cause compatibility issues:
- Go to Edge Settings > About Microsoft Edge.
- Let it check and install updates if available, then restart.

If none of these steps fix the rentals display issue, we might be dealing with a deeper Edge browser configuration or profile corruption. In that case:

- You could reset Edge to default settings: Settings > Reset settings > Restore settings to their default values (this keeps your favorites but clears custom settings).

- Alternatively, create a new Edge user profile and test outdoorsy.com there to see if rentals display correctly.

Let me know which steps you've tried or if you'd like me to guide you through any step in detail!

Are you ready to start with clearing cache and cookies?

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