Hi there! I understand you're having trouble connecting or logging into eSELFSERVE. I’d love to help you with that. Could you please give me a bit more detail about what happens when you try to log in? For instance, do you receive any error messages, or does the page not load at all? Let me know so we can get started on resolving this!

Yes,receive error message saying incorrect credentials and I'm set up with android smart lock to open. Been using Ess for a long time and now I can't log in?

Thank you for sharing that information! It sounds like the Android Smart Lock may be causing an issue by autofilling incorrect credentials. Let's try to resolve this step-by-step:

1. Disable Smart Lock temporarily: Sometimes, Smart Lock autofills old or incorrect information. You can disable it by going to:
- Open your device's Settings.
- Tap on Google.
- Tap on Smart Lock for Passwords.
- Toggle off Smart Lock for Passwords.

2. Manually enter your credentials: After disabling Smart Lock, attempt to log in to eSELFSERVE again using your username and password. Make sure you enter them correctly.

3. Check for Save Passwords: If you have different usernames saved in Smart Lock, you might want to review and manage these by going into the Smart Lock settings where you can delete the incorrect credentials.

4. Clear cache and data for your browser:
- Go to Settings > Apps > WebKit (or your specific browser).
- Tap on Storage.
- Select Clear Cache and then Clear Data.

5. Try using a different browser: If the issue persists, you can try accessing eSELFSERVE from another browser (like Chrome if you're using WebKit).

If these steps don't resolve the issue, please let me know, and we can look further into possible solutions together. Are you satisfied with the solution I provided so far?

How to disable and re-enable Smart Lock for eSELFSERVE?

To disable or re-enable Smart Lock for eSELFSERVE, you can follow these steps:

### Disabling Smart Lock:
1. Open Settings on your Android device.
2. Tap on Google (It may be listed as Accounts on some devices).
3. Select Smart Lock for Passwords.
4. Toggle off the option for Smart Lock for Passwords.

### Re-enabling Smart Lock:
1. Return to Settings.
2. Tap on Google again.
3. Go back to Smart Lock for Passwords.
4. Toggle it back on.

Once you have made these changes, try logging into eSELFSERVE again with your credentials manually.

If you're interested in more details or need additional assistance, check this Google support page on disabling Smart Lock.

Let me know how it goes! Are you satisfied with the solution I provided?