Hi there! I understand you're facing an issue with your username or password for eSELFSERVE. Let's work together to resolve this.

First, can you please confirm the following details?

1. Have you recently changed your password? If so, are you using the new one?
2. Can you ensure that your username is entered correctly, including any possible case sensitivity?
3. Have you attempted to reset your password using the "Forgot your password?" option?

These steps can often resolve login problems. If you're still having issues after checking these, we can dive a bit deeper into troubleshooting. Please let me know how it goes!

has my user name changed?

It seems like you're wondering if your username for eSELFSERVE may have been changed. To clarify that, you typically have the capability to edit your username from your account settings if that option has been enabled. Would you like guidance on how to check your current username or to edit it?

Here's a step-by-step process to find your username:

1. Go to the eSELFSERVE login page.
2. Look for a link that says "Forgot your username?" and click on it. Sometimes, you can recover your username this way if you enter the email associated with your account.
3. If you have access to your email, check if there are any communications from eSELFSERVE that might contain your username.

If you have already tried this or need further assistance, just let me know! We can explore additional options together.