Hi there! I understand you're experiencing issues with Victory+ not loading on multiple devices. Let's see if we can get this sorted out.

To start, could you please let me know which devices you are trying to access Victory+ on? It would also be helpful to know if you see any error messages or if it simply isn't loading at all. Understanding these details will help us pinpoint the problem!

iPhone and Roku just never loads

Thanks for the details! Since you're having trouble with Victory+ not loading on both your iPhone and Roku, let’s go through a few steps to see if we can resolve this together.

### For Your iPhone:
1. Update the App: Ensure that the Victory+ app is updated to the latest version. You can check this in the App Store.
2. Clear Cache: Sometimes, clearing the app cache can help. To do this, delete the app and then reinstall it from the App Store.
3. Check Your Internet Connection: Make sure your iPhone is connected to a stable Wi-Fi or cellular network, as a poor connection may affect loading.

### For Your Roku:
1. Reinstall the App: Go to your home screen, highlight the Victory+ app, press the * (star) button on the remote, and select "Remove channel." Once removed, go to the Roku Channel Store and reinstall Victory+.
2. Check Your Internet Connection: Similar to the iPhone, confirm that your Roku device has a solid internet connection. You can run a network check in the Roku settings.
3. Update Roku Software: Navigate to Settings > System > System update to ensure your Roku is running the latest software.
4. Reboot Your Devices: Try unplugging both your iPhone and Roku for about 30 seconds, then power them back on to refresh the system.

If these steps don’t work and the issue persists, there may be a service outage or compatibility issue. You can check for any current problems with the Victory+ service or Roku app using this link to see if others are having similar issues.

Please try these steps and let me know how it goes! Are you satisfied with the solution I provided, or do you need further assistance?