Hi! I understand you're having trouble with signal loss in the Victory+ app where you have to reopen "join live" repeatedly. Let’s work together to get this sorted out.

First, can you tell me a bit more about your setup? For example:
- Are you using Wi-Fi or mobile data for your internet connection?
- Have you noticed if this issue happens at specific times or locations?
- Have you tried restarting your device or reinstalling the Victory+ app recently?

Meanwhile, here’s a suggested troubleshooting approach to try:

1. Check Internet Connection Stability
Since live sessions depend on a stable internet connection, make sure your Wi-Fi or mobile data signal is strong. If possible, try switching between Wi-Fi and mobile data to see if one works better.

2. Restart Your Device
Sometimes, a fresh start can clear temporary glitches affecting apps.

3. Update the Victory+ App
Verify you’re running the latest version of the app from Microsoft Store or the official source. Updates often fix bugs related to connectivity.

4. Clear App Cache and Data
On Windows 10, you can try resetting the app:
- Go to Settings > Apps > Apps & features
- Find Victory+, click it, then choose Advanced options
- Select Reset (this deletes temporary data but not your account).

5. Check Firewall/Antivirus Settings
Sometimes, security software may block live stream data. Make sure Victory+ is allowed through your firewall.

6. Try on Another Device or Browser
If available, try joining the live session from another device or through a compatible browser to see if it’s device-specific.

If these steps don’t help, it might be related to server-side issues or the live session’s streaming service. In that case, I can assist you further or help you contact Victory+ support directly.

Could you try these steps and let me know what happens? That way, I can guide you better.

I'm using wi-fi.

Thanks for letting me know you're using Wi-Fi. That helps narrow things down.

Since you're losing signal and having to reopen "join live" multiple times, it sounds like there could be an issue with your Wi-Fi connection stability or how the Victory+ app interacts with it.

Here are some targeted steps to try, considering your Wi-Fi situation:

1. Check Wi-Fi Connection Stability
Make sure your Wi-Fi signal is strong where you’re using your device. You can do this by running a speed test or trying other streaming services to see if they also experience interruptions.

2. Restart Your Wi-Fi Router/Modem
Sometimes routers can get overwhelmed or start dropping connections. Power cycle your router by unplugging it for 30 seconds, then plugging it back in.

3. Update the Victory+ App
Verify that you have the latest version of the Victory+ app installed on your Windows 10 device. An outdated app can cause streaming issues.

4. Reset the Victory+ App on Windows 10
Since you are on Windows 10, try this:
- Go to Settings > Apps > Apps & features
- Find Victory+ in the list and click it
- Select Advanced options
- Click Reset (this clears app data but keeps your account info).

5. Check for Interference or Network Limits
Sometimes Wi-Fi interference from other devices, or network restrictions like firewalls, can disrupt streaming. Make sure no firewall or antivirus software is blocking Victory+ connections.

6. Try Connecting via Ethernet (If Possible)
If you can, try using a wired Ethernet connection directly to your router to see if the problem persists. This rules out Wi-Fi issues.

7. Test on Another Device or Browser
Try joining the live stream on a different device or through a browser to see if the issue is specific to your current Windows app or device.

If after these steps you still experience the issue, there are reports mentioning occasional streaming quality or connectivity issues with Victory+ on Wi-Fi. It might be either a local network environment issue or a service-side problem1 2 10.

Feel free to try these steps and let me know which ones you’ve done and what the results were. That way, I can provide more focused help or escalate if needed.

Are you satisfied with the solution I provided so far?