Hi there! I see you’re having trouble with the New Orleans Jazz Fest app version 28, specifically not being able to see stages and times, while your brother with the same phone and version doesn’t have this issue. Let’s get this sorted out together.

To make sure I understand fully:
- Are you logged into the app with the same type of account or using it as a guest?
- Is this issue happening right when you open the app, or after navigating to a specific section like the schedule or map?
- Have you tried any steps so far, like restarting the app or your phone?

Meanwhile, here are some steps that usually help with missing content in the Jazz Fest app:

1. Check Internet Connection
Since stages and times are dynamic content loaded from the server, please ensure your phone has a stable internet connection—try switching between Wi-Fi and mobile data.

2. Force Close and Reopen the App
Close the app completely (make sure it’s not running in the background) and then reopen it to refresh the data display.

3. Clear App Cache and Data
On Windows devices running the WebKit browser, clearing the browser cache can help. You can do this by going to your browser settings:
- Open your WebKit browser.
- Go to Settings > Privacy or History.
- Find “Clear browsing data” or “Clear cache.”
- Clear cached images and files, then restart the browser and open the app again.

4. Update the App or Browser
Since you said both devices have version 28, double-check whether there is any pending update for the app or even the browser itself, as sometimes display issues are due to version mismatches or bugs fixed in recent updates.

5. Check App Permissions
Make sure the app has necessary permissions especially for data usage or location services, as this may impact what schedule data it can load or show.

6. Try a Different Device or Browser
Since your brother’s phone works fine with the same app version, could you try logging into the app on a different device or even a different browser on your PC to see if the issue persists?

If none of these help, there could be an account-specific or cache-sync issue. Also, sometimes local settings or temporary glitches cause display problems. If you’re comfortable sharing, I can guide you through more advanced troubleshooting or check if an app server-side issue is affecting your account.

Let me know which of these you have tried or if you need help with any step! Are you currently seeing any error messages or blank areas where the stages and times should be?