To resolve the issue of Collectr indicating that you are not connected to the internet, please follow these step-by-step troubleshooting actions:

1. Check Internet Connection: Verify that your device is connected to a Wi-Fi or cellular network. You can do this by opening another app or browser and attempting to access a website.

2. Restart the Collectr App: Close the Collectr app completely and then reopen it. This can refresh the network connection and resolve temporary glitches.

3. Restart Your Device: Power off your iPhone completely, wait for a few seconds, then turn it back on. This can help to reset network connections.

4. Check for Updates: Make sure both your iPhone's operating system and the Collectr app are updated to the latest versions. Go to the App Store and check for any available updates.

5. Disable VPN: If you are using a VPN, try disabling it. Some VPN settings may interfere with your device’s connection to the internet. If the VPN has been deleted from Settings, ensure that no remnants of it still exist that could be causing issues - learn more.

6. Reinstall the Collectr App: If the problem persists, uninstall the Collectr app and reinstall it from the App Store. This can clear any corrupted files or settings associated with the app.

7. Check Network Settings: Go to Settings > Wi-Fi and tap on your current network. Ensure that it does not require additional sign-in steps, such as a captive portal (common in public Wi-Fi networks).

8. Reset Network Settings: As a last resort, consider resetting your network settings. This can help fix any misconfiguration. Go to Settings > General > Reset > Reset Network Settings. Keep in mind this will erase Wi-Fi passwords and other network details.

9. Check for Server Issues: Sometimes, the server for the Collectr app may be down. You can check social media or the app's community forums for any announcements regarding service outages.

If after following these steps you still encounter the same message, consider reaching out to Collectr support for further assistance. The troubleshooting approaches detailed here should resolve most connectivity issues - learn more.

Why does the Collectr app need internet connection?