Hi there! I see you’re having trouble with the Dreamehome app not connecting. Let’s get this sorted out together.

To start, could you tell me a bit more about what’s happening? For example:
- Are you having trouble connecting the app to your Dreame device for the first time, or has it stopped working after previously connecting?
- Is the issue happening only on your iPhone with iOS 18.7, or do you have access to another device to test?
- Are you seeing any specific error messages in the app?
- Are you connected to Wi-Fi, cellular, or something else?

While waiting for your reply, I’ll guide you through some common, effective steps for fixing connection issues specifically on an iPhone with iOS 18.7.

Step 1: Check App Permissions
- Go to your iPhone’s Settings.
- Scroll down and find Dreamehome app.
- Make sure Location Permission is enabled (set to "While Using the App" or "Always").
- Also ensure Local Network permission is enabled here—this allows the app to communicate with your smart device over your home Wi-Fi.

Step 2: Verify Network Connection
- Ensure your iPhone is connected to your home Wi-Fi network (not cellular).
- The Dreame device usually connects via 2.4 GHz Wi-Fi, so check your router is broadcasting 2.4 GHz (not just 5 GHz).
- You might want to restart your Wi-Fi router by unplugging it for 10 seconds and plugging back in.

Step 3: Restart and Reinstall
- Force close the Dreamehome app.
- Restart your iPhone.
- Uninstall the Dreamehome app and reinstall the latest version from the App Store.
- Log back into the app and try connecting again.

Step 4: Reset Your Dreame Device’s Wi-Fi
- If your device has a Wi-Fi reset option, hold the reset button or follow the manual’s instructions to reset Wi-Fi.
- Then try adding the device again via the app, following the prompts carefully.

If you’ve already attempted any of these, just let me know which ones, and I can guide you to more advanced troubleshooting.

Would you like me to walk you through these steps? And do share any details about error messages or what you see on-screen when trying to connect. This will help me tailor the support exactly for your situation.

Looking forward to your reply!