Hi! I see you’re having trouble saving custom tunings in the Fender Tune app on your iPhone running iOS 18.6. I’d like to help you get that sorted out. To better guide you, could you let me know:

- Are you signed into your Fender Connect account within the app?
- Have you been able to add a custom tuning but just can’t save it, or does the app not let you start creating one at all?
- Do you see any error messages when trying to save the custom tuning?
- Have you tried any steps so far, like reinstalling the app or restarting your phone?

This info will help me pinpoint the issue, but meanwhile, here’s a streamlined process to save a custom tuning in Fender Tune:

1. Open the Fender Tune app and ensure you’re logged into your Fender Connect account, as custom tunings are saved to your profile.
2. Tap on the Settings menu (usually the gear icon in the top right).
3. Under “Custom Tunings,” tap “+ Custom Tuning” to add a new tuning.
4. Enter the notes for your custom tuning carefully.
5. Make sure all required fields are filled — sometimes the save button remains disabled if something is missing or invalid.
6. Tap “Save” to store the tuning in your profile.

If the save button is grayed out or you get an error saying it cannot be saved, this could suggest a temporary syncing issue with your account or a bug in the app.

Here are some troubleshooting steps:

- Verify your internet connection is active and stable, as saving syncs to Fender Connect’s server.
- Try logging out and back into your Fender Connect account to refresh your session.
- Restart your iPhone and then try saving the tuning again.
- Check for any app updates in the App Store; sometimes bugs are fixed in updates.
- If the issue persists, reinstall the app (make sure your custom tunings are backed up or you can recreate them).

If none of this works, there might be a temporary issue on Fender’s servers or a hidden bug. You can report the problem directly at [email protected] for further help.

Let me know what you find or if you want me to walk you through any of these steps! Are you satisfied with this solution so far?

I am able to enter the custom tuning on the app however, the app will not save that tuning

Thanks for the extra info! Since you can enter your custom tuning but the app won't save it, that definitely helps narrow things down.

A common cause for the save button not working or giving an error in Fender Tune is a syncing issue with the Fender Connect account or some kind of session glitch. Here’s a focused set of steps you can try based on known similar reports:

1. Log out and log back into Fender Connect inside the Fender Tune app. This refreshes your account session and sometimes fixes saving problems.

2. Check your internet connection carefully—saving custom tunings requires a stable online connection to sync with your profile.

3. Restart the app fully (swipe it away from the app switcher) and reopen it before trying to save again.

4. Ensure the custom tuning fields are filled correctly. Sometimes leaving a note empty or inputting invalid note names can block saving. Double-check your tuning input.

5. Update the app if an update is available through the App Store, as this might fix bugs related to saving.

6. Restart your iPhone to clear any system-level hiccups.

7. If none of these work, try uninstalling and reinstalling the app. Just be aware that any unsaved custom tunings will be lost unless backed up manually.

This issue has been mentioned by other Fender Tune users too, so these steps often help resolve the problem12.

If you still see “error cannot be saved” or the save button stays inactive after trying this, the problem might be a backend issue or app bug.

In that case, contacting Fender support directly at [email protected] with details of your device, iOS version, and the problem you’re facing is a good next step.

Would you like me to guide you through logging out and back in, or any of these steps? Are you satisfied with this direction so far?