Hi there! I understand how frustrating it can be to receive a message about an abnormality and password change without any resolution. Let's work through this together so we can find a solution for you.

1. Double-check the Password Change: Have you successfully changed your password? Ensure that the new password meets any requirements such as length, character types, etc.

2. Log Out and Clear Cache: Sometimes, the session might cause issues. Please log out of iSolarCloud, then clear your browser cache and cookies. After that, try logging back in.

3. Check for Notifications: Once you log in again, check if there are any notifications or alerts on your dashboard regarding the abnormality.

4. Reset Parameters: If you're still encountering issues, you may need to perform a reset on any abnormal parameters. Here’s a helpful resource that guides you through a string detection reset via the iSolarCloud web interface. You can check it out here: Resetting PV Abnormal Alarm via iSolarCloud Web 1.

5. Contact Support: If these steps don’t resolve the issue, it might be best to reach out to iSolarCloud support directly at [email protected] for further assistance.

Could you please try these steps and let me know how it goes? Are you satisfied with the solution I provided?