Hi there! I understand that the Technogym app keeps logging you off on a weekly basis. Let's work together to find a solution for that.

Can you share a bit more detail? For instance, do you notice if this happens after a specific action, like a workout or when you open the app after a while? Additionally, are you using a stable internet connection when using the app?

In the meantime, here are a couple of initial troubleshooting steps you can try:

1. Update the App: Ensure that you have the latest version of the Technogym app installed on your iPhone. You can do this by going to the App Store, tapping on your profile picture in the top right corner, and then scrolling down to see if there's an update available for the Technogym app.

2. Check App Permissions: Sometimes, apps require certain permissions to function properly. Make sure the Technogym app has the necessary permissions enabled. Go to Settings > Privacy, then check permissions for the Technogym app.

3. Reinstall the App: If the issue persists, you could try uninstalling and then reinstalling the app. This can resolve various software-related problems.

4. Logout and Back In: Logging out of your account from within the app and then logging back in might also help re-establish your session correctly.

Let me know how these steps work for you, and if the problem continues, we can look into further options!

App keeps logging me off on a weekly basis.

Thanks for reaching out again! It seems like you're experiencing an issue with the Technogym app logging you off weekly. I’d like to help fix this for you.

Could you please provide a bit more information? For example, are you using a Wi-Fi connection or mobile data when this happens? Also, does it log you off at a specific time or after certain activities within the app?

In the meantime, here are some steps you can try:

1. Check for App Updates: Make sure your Technogym app is up to date. You can check this in the App Store under your account.

2. Clear Background Apps: Sometimes, background apps can interfere. Try closing all running apps and then relaunch the Technogym app.

3. Device Settings: Go to Settings > General > Background App Refresh and ensure it's enabled for the Technogym app. This allows the app to run in the background and maintain your session.

4. Reinstall the App: If the issue continues, uninstall the app and then reinstall it. This can clear up any corrupted data that might be causing the problem.

5. Check Your Internet Connection: A weak or unstable internet connection could cause the app to log you off. Ensure you have a strong and stable connection when using the app.

Try these steps and let me know if they help. If the issue persists, we may need to explore other troubleshooting measures together!