Hi there! I understand you're trying to watch Newsmax TV through the Newsmax app on your iPhone running iOS 18.5, but you only see Newsmax2 instead of the regular Newsmax TV. Let's work through this together.
First, can you confirm if the Newsmax app you have installed is the official, updated version from the App Store? Sometimes when apps aren't updated, certain channels or features may not appear correctly.
Here are some steps you can try to resolve this:
1. Check for App Updates: Open your App Store, tap on your profile icon, and scroll to see if there is an update available for Newsmax. If yes, update the app.
2. Force Close and Reopen the App: - On your iPhone, swipe up from the bottom of the screen and pause (or double-click the Home button if you have one) to open the app switcher. - Swipe the Newsmax app off the screen to close it completely. - Reopen the app to see if Newsmax TV now appears.
3. Sign Out and Back In: - In the Newsmax app, go to the account or settings section and sign out of your account. - Then sign back in. This can refresh your access to available channels.
4. Reinstall the App: - Press and hold the Newsmax app icon and select “Delete App.” - Then, go back to the App Store and download Newsmax again. - Sign in and check if Newsmax TV is now available.
5. Check Account Subscription Level: If you have a subscription that only includes Newsmax2 or a limited package, that might be why Newsmax TV is missing. Verify your subscription type in your account settings on the Newsmax website or contact their support at [email protected] if unsure.
6. Reset Network Settings (if streaming issues persist): Sometimes, network glitches affect streaming apps. You can reset network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note this will remove saved Wi-Fi passwords, so reconnect after.
If after these steps Newsmax TV still does not appear and you only see Newsmax2, please let me know if you have already tried any of the above or any other details (like error messages) you see. I can then help you investigate deeper or escalate as needed.
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Charlotte Green
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Hi there! I understand you're trying to watch Newsmax TV through the Newsmax app on your iPhone running iOS 18.5, but you only see Newsmax2 instead of the regular Newsmax TV. Let's work through this together.
First, can you confirm if the Newsmax app you have installed is the official, updated version from the App Store? Sometimes when apps aren't updated, certain channels or features may not appear correctly.
Here are some steps you can try to resolve this:
1. Check for App Updates:
Open your App Store, tap on your profile icon, and scroll to see if there is an update available for Newsmax. If yes, update the app.
2. Force Close and Reopen the App:
- On your iPhone, swipe up from the bottom of the screen and pause (or double-click the Home button if you have one) to open the app switcher.
- Swipe the Newsmax app off the screen to close it completely.
- Reopen the app to see if Newsmax TV now appears.
3. Sign Out and Back In:
- In the Newsmax app, go to the account or settings section and sign out of your account.
- Then sign back in. This can refresh your access to available channels.
4. Reinstall the App:
- Press and hold the Newsmax app icon and select “Delete App.”
- Then, go back to the App Store and download Newsmax again.
- Sign in and check if Newsmax TV is now available.
5. Check Account Subscription Level:
If you have a subscription that only includes Newsmax2 or a limited package, that might be why Newsmax TV is missing. Verify your subscription type in your account settings on the Newsmax website or contact their support at [email protected] if unsure.
6. Reset Network Settings (if streaming issues persist):
Sometimes, network glitches affect streaming apps. You can reset network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note this will remove saved Wi-Fi passwords, so reconnect after.
If after these steps Newsmax TV still does not appear and you only see Newsmax2, please let me know if you have already tried any of the above or any other details (like error messages) you see. I can then help you investigate deeper or escalate as needed.
Are you able to try these out now?