Hi there! I understand your IBO PLAYER app is stuck on the loading screen and won’t let you access your playlist. Let’s get this sorted out together.

To start, could you tell me if you’ve already tried any steps like restarting the app or your device? Also, do you have a stable internet connection at the moment?

Meanwhile, here are some straightforward steps that usually resolve this issue on Android devices like yours:

1. Restart the App: Close the IBO PLAYER app completely and open it again 2-3 times. Sometimes, a quick restart clears temporary glitches.

2. Check Internet Connection: Make sure your device is connected to a reliable Wi-Fi or mobile network. Try using another app or browser to verify connectivity.

3. Clear App Cache (if possible on WebKit): Sometimes cached files cause issues. If your Android allows, go to Settings > Apps > IBO PLAYER > Storage and clear the cache.

4. Reinstall the App: Uninstalling and reinstalling IBO PLAYER can refresh the setup. After reinstall, you will need to log back in and re-upload your playlist to restore everything properly.

5. Check Playlist Format: Ensure your playlist file (usually .m3u or .m3u8) is correct, as errors there might prevent loading.

If those steps don’t help, I’m here to guide you through more advanced troubleshooting, such as checking account registration or network blocks.

Would you like me to walk you through these steps? Also, let me know if you saw any error messages or if the app behaves differently at any point!

Are you satisfied with this initial approach?