Hi there! I understand that you're experiencing freezing issues with Letter Zap Classic on your iPhone. I’m here to help you figure this out!

To start, could you share a bit more detail? For instance, does the app freeze at a specific moment, like when starting a game or during play? Additionally, have you tried any specific troubleshooting steps so far, like restarting the app or your phone?

Let’s work together to get this sorted!

It restarts when I turn the phone completely off but it happens daily

Thank you for clarifying that your iPhone restarts when you turn it completely off, and it's happening daily. Let's address this step by step.

### Here are a few troubleshooting steps we can try:

1. Check for Updates: First, make sure that both your iOS and the Letter Zap Classic app are fully updated. To check for iOS updates:
- Go to Settings > General > Software Update.
- If an update is available, tap Download and Install.

2. Force Close the App: Sometimes force-closing the app can resolve issues.
- Double-click the Home button or swipe up from the bottom of the screen and pause in the middle (for iPhones without a Home button) to see your open apps.
- Swipe up on Letter Zap Classic to close it.

3. Restart Your iPhone: Since the issue occurs even after you restart, let's ensure you're doing a proper restart:
- Hold the Power button until you see the “slide to power off” option.
- Wait 30 seconds after powering off before turning it back on.

4. Free Up Space: Sometimes, having low storage can affect performance. Check your storage:
- Go to Settings > General > iPhone Storage. If storage is low (under 10% available), consider deleting unused apps or files.

5. Reinstall the App: Uninstalling and reinstalling the Letter Zap Classic app can clear out any corrupted files:
- Press and hold the Letter Zap Classic app icon until it wiggles.
- Tap the X to delete it, then go to the App Store to reinstall it.

6. Check for Background App Refresh: Sometimes, multiple apps trying to update or refresh at the same time can cause issues:
- Go to Settings > General > Background App Refresh and disable it for apps you don’t use frequently.

If none of these steps work, we might need to consider deeper diagnostics or check if there are wider server issues affecting the app operation.

Let me know how that goes! Are you satisfied with the initial steps I’ve provided, or do you need further assistance?