Hi! I see you’re having trouble opening the NewsON app on your Onn Streaming Box. Let’s get that fixed for you.

Could you tell me a bit more about what happens when you try to open the NewsON app? For example, does it crash immediately, show a blank screen, or just not respond at all? Also, have you tried restarting the device or reinstalling the app already?

While I wait for those details, here’s a basic step-by-step you can try to resolve general app launch issues on your Onn Streaming Box:

1. Restart the Streaming Box: Unplug it from power, wait about 30 seconds, and then plug it back in. This clears temporary glitches.
2. Clear the App Cache (if accessible): Go to your device settings > Apps > NewsON > Clear Cache. This removes any corrupted temporary data.
3. Update the NewsON App: Visit the app store on your Onn device and check if a NewsON update is available. Updates often fix bugs.
4. Reinstall the NewsON App: Uninstall the app and then reinstall it fresh to ensure you have the latest working version.
5. Check Internet Connection: Make sure your device is connected to a stable network because streaming apps rely heavily on the internet.

If these steps don’t help, sometimes an Android update on Onn boxes causes compatibility issues that may require a firmware update or a factory reset on the device. I can guide you through that as well if needed.

Let me know what you’ve tried and what the app’s behavior is when you try opening it!

The app icon just flashes and doesn't open

Thanks for letting me know the NewsON icon just flashes and doesn’t open on your Onn Streaming Box. That flashing usually means the app is trying to launch but something’s blocking it from fully opening.

Since you’re on a ChromeOS-based device with a WebKit browser, and the streaming box likely runs Android TV or a similar system, here’s what I recommend as a next level of troubleshooting:

1. Clear Cache and Data for NewsON:
- Go to your Onn device’s Settings menu.
- Navigate to Apps or Applications.
- Find and select NewsON.
- Choose Clear Cache first, then if that doesn’t work, try Clear Data (this resets the app but won’t delete your account).

2. Force Stop and Restart the App:
- In the same app settings area, tap Force Stop.
- Then try launching NewsON again.

3. Check for App and System Updates:
- Check if there is an update available for NewsON in your device’s app store.
- Also, check if your Onn Streaming Box has a system update pending — sometimes app compatibility issues are resolved by device firmware updates.

4. Reinstall NewsON App:
- Uninstall the app.
- Restart your device.
- Reinstall the latest version of NewsON fresh from the app store.

5. Restart Internet Connection and Device:
- Restart your Wi-Fi router just in case the problem is network-related.
- After router restart, reboot the Onn box.

If after these steps NewsON still flashes but won’t open, the issue could be deeper, like a firmware compatibility glitch or specific app corruption that may require a factory reset on your streaming box.

Would you like me to guide you through checking the app cache clearing or updating your system? Or did you already try some of these steps so I can tailor the next advice better?

Let me know!

Common fixes for app flashing but not opening

Thanks for your patience! I found some common fixes for apps like NewsON that flash but don’t open properly on streaming devices or Android-based boxes. Here are the most effective steps you can try:

1. Restart Your Device and Router:
Power cycle both your Onn Streaming Box and your Wi-Fi router. Turn them off, wait about 30 seconds, and turn them back on. This can clear temporary network or device glitches.

2. Clear Cache and Data for NewsON:
Go to Settings > Apps > NewsON, then clear the cache. If that doesn’t help, clear the app data (this resets the app but won’t delete your account).

3. Force Stop the App:
In the app settings, tap "Force Stop" to fully close the app, then try reopening it.

4. Update or Reinstall the App:
Check the app store on your device. Update NewsON if there’s a newer version. If it’s already updated, uninstall and then reinstall the app fresh.

5. Check for System/Firmware Updates:
Sometimes the issue is due to outdated device software. Head to your Onn Streaming Box’s system settings and look for any available updates to install.

6. Review Storage Space:
Ensure your device has enough free storage. Low storage can cause apps to behave unpredictably.

7. Look for Compatibility Notices:
Occasionally, app flashing can stem from compatibility issues, especially after system updates. Confirm that your streaming box firmware and NewsON app versions are compatible.

If after trying these you still face the same flashing problem without the app opening, the issue might be more complex—like corrupted system files or deeper software bugs.

Here’s a helpful link about fixing malfunctioning Android apps that might offer extra insights: Fix an installed Android app that isn't working - Google Play Help [2].

Would you like me to walk you through clearing cache/data or checking your device updates on your Onn box? Let me know!