[Shiftsmart] Every time I click on the app it opens up to the blue screen and then closes. I've un-installed it bbutnothing

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Michael Steenrod
1 year ago In Shiftsmart
Every time I click on the app it opens up to the blue screen and then closes. I've un-installed it bbutnothing

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! I understand you're having trouble with the Shiftsmart app crashing to a blue screen. Let’s troubleshoot this step-by-step.

1. Restart Your Device: Sometimes a simple restart can clear temporary glitches. Press and hold the power button, then select "Restart" on your screen.

2. Check for Updates: Ensure your app and device are up to date. Go to the Google Play Store, search for the Shiftsmart app, and see if there's an update available. If there is, install it.

3. Clear Cache and Data:
- Go to your device's Settings.
- Tap on Apps or Applications.
- Find and select Shiftsmart.
- Tap on Storage, then select Clear Cache and Clear Data. This action will not delete your personal information but will reset the app's local data.

4. Reinstall the App Again: If you've uninstalled the app before, it might help to do it again now after clearing cache and data. Make sure to fully uninstall it, then reinstall it from the Google Play Store.

5. Check Internet Connection: Make sure you're connected to a stable internet connection. You might want to try switching between mobile data and Wi-Fi to see if that resolves the issue.

If the problem persists after these steps, it may require further investigation. You can check the Shiftsmart troubleshooting guide for more advanced solutions.

Are you satisfied with the solution I provided, or do you need more assistance?

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