Hi there! I understand that you're logged into the CorrLinks app, but your messages aren't showing up. Let's see if we can figure out what's going on.

First, could you tell me if this issue started happening recently, like after an update or re-login? Also, are you seeing any error messages, or does the app just show a blank messages screen?

Meanwhile, here's a quick checklist we can start with:

1. Refresh the App: Sometimes, the app needs to reload. Try closing it completely by swiping it away from recent apps and then reopening.

2. Check Internet Connection: Make sure your device is connected to a stable network; messages need an internet connection to load.

3. Update the App: Verify if there’s a newer version of CorrLinks available for download and install it.

4. Log Out and Log Back In: Try logging out entirely and then signing back in.

If you have tried these steps already, let me know, and I'll guide you through some more advanced checks. Sometimes, message display issues happen if there's a delay or restriction on message delivery from the prison system's side, which affects syncing.

Also, from recent reports, some users have noticed messages disappearing or delays on the app but not on the main website. Could you check if your messages appear when logging in through the CorrLinks website on your computer browser?

Feel free to update me on what steps you have attempted so far!