[CorrLinks] Trying to login I get 'Too many devices are registered'

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John Simpson
6 months ago In CorrLinks
Trying to login I get 'Too many devices are registered'

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Hi there! I see you're running into a "Too many devices are registered" message when trying to log in to the CorrLinks app. That usually means the system thinks you've signed in on the maximum allowed number of devices. To help get you back in, could you tell me if you've used multiple devices before for CorrLinks—like different phones, tablets, or computers?

In the meantime, here's a simple approach to try:

1. Log out from all devices: If you can access the CorrLinks app or website on any device that is currently logged in, go to your account settings, find "Manage Devices," and log out of all devices to clear active sessions.

2. Clear cache and cookies on your Windows 10 WebKit browser: Sometimes stored data conflicts with account info. You can do this by going to your browser’s settings > Privacy & Security > Clear browsing data.

3. Restart your device: A quick reboot can help refresh connectivity and app status.

4. Log in again using one device: After logging out all other devices and clearing cache, try logging in once on your preferred device.

If you don’t have access to a device currently logged in to manage devices, or if these steps don’t work, the next step would involve contacting CorrLinks support to reset your device list on their end.

Does that make sense so far? Have you tried any of these already? If yes, which ones? That way, I can guide you better from there.

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