Hi there! I see you're having trouble logging into the Andy's Frozen Custard app on your iPhone. I'd be glad to help you get this sorted out. To start, could you tell me a bit more about what happens when you try to log in? For example, are you seeing an error message, or is the app just not accepting your credentials?

Meanwhile, here's a general step-by-step approach to troubleshoot login issues on the Andy's app:

1. Check Your Credentials: Make sure you're entering the correct email and password. Sometimes it helps to carefully retype them or use the “show password” option if available.

2. Password Reset: If you're unsure about your password, try resetting it through the app's “Forgot Password” option. Be sure to check your email inbox (and spam folder) for the reset link.

3. Update the App: Ensure your Andy's app is updated to the latest version on the App Store; sometimes login issues arise from outdated versions.

4. Restart Your iPhone: Occasionally, simply turning your iPhone off and back on can clear temporary glitches.

5. Reinstall the App: If the problem persists, uninstall and then reinstall the Andy's app. This can fix any corrupted app files.

6. Check Internet Connection: Make sure you have a stable internet connection, as that’s necessary for the login process.

If you have tried any of these steps already, please let me know which ones, and what the outcome was. That will help me guide you further—such as checking account status or app-specific settings.

If this doesn’t resolve the issue, Andy's also has support forms specifically for account or app problems that we might use as a next step.

Could you share more about the error or behavior you see, please?

Cannot log in to app

Thanks for letting me know you're still not able to log in to the Andy's Frozen Custard app. To help you better, can you tell me if you're seeing any error messages or if the login just fails silently? Also, are you using your email and password for the login, or are you attempting social media or another login method?

Meanwhile, based on what I see from Andy’s support information, if you're getting messages that your information is incorrect or password reset isn’t working, this can sometimes be related to account-specific issues. Here’s what I suggest:

1. Double-check the email you are entering matches exactly the one registered with Andy's loyalty program.

2. If password reset is not working or says your email isn’t recognized, you might want to fill out the Loyalty Account Support form on Andy’s site for direct assistance with account recovery or login issues. You can find that form here: https://www.eatandys.com/loyalty-program-and-app-faqs

3. Meanwhile, confirm that your app is updated to the latest version from the App Store, as older versions sometimes have login glitches.

4. If you haven’t already, uninstalling and reinstalling the app can help clear any corrupted files that may be causing login trouble.

If you‘d like, I can guide you through filling out the support form or troubleshoot the app settings more deeply. Let me know any more details about what you see during login so I can assist you specifically!