[Bumpy] It's not opening up , it's just loading and not opening

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Sharon Mutheu
2 months ago In Bumpy
It's not opening up , it's just loading and not opening

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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2 months ago

Hey there! I understand you're having trouble with the Bumpy app stuck on the loading screen. Let's work through this together.

To start, could you tell me a bit more? For example:
- Have you tried restarting your device or force-stopping the app already?
- Are you connected to Wi-Fi or mobile data when this happens?
- When did this issue start? Was it after an update or a particular event?

Meanwhile, here’s a simple step-by-step you can try on your WebKit browser device running Android 10:

1. Force Stop the App:
- Go to Settings > Apps > Bumpy.
- Tap Force Stop to close the app completely.

2. Clear Cache:
- In the same app settings, go to Storage.
- Tap Clear Cache. This removes temporary files that might cause loading issues.

3. Restart Your Device:
- A reboot can often clear temporary glitches.

4. Check Internet Connection:
- Ensure your device has a stable connection (switch between Wi-Fi and mobile data to test).

5. Try Reopening the App:
- After these steps, launch Bumpy again and see if it progresses past the loading screen.

If that doesn’t work, you might try uninstalling the app and reinstalling it, as sometimes files can get corrupted.

Let me know which steps you’ve tried or if you need me to walk you through any of these! We’ll get this sorted.

Sources: 2, 6, 10 ]

Are you satisfied with the solution I provided so far?

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