Hi there! I understand that when you open the Bumpy app on your iPhone (iOS 18.6), you see active users, but when you refresh, there are no new messages or replies appearing. Let's see if we can sort this out together.

To help me better understand, could you tell me:
- Are you connected to a stable internet network (Wi-Fi or cellular data)?
- Did this issue start suddenly after an app update or after you made any changes on your phone?
- Have you already tried closing and reopening the app or restarting your device?
- Do you see any error messages or loading indicators when refreshing?

Meanwhile, here are some steps we can try that often resolve such issues:

1. Check your internet connection: Ensure your iPhone is connected to Wi-Fi or has good cellular data reception. Sometimes unstable connectivity can prevent messages from loading.

2. Force close and reopen the app: Swipe up from the bottom of your screen and pause to see all open apps, then swipe the Bumpy app off the screen to close it. Open it again and try refreshing.

3. Restart your iPhone: Holding the side button and volume button together to initiate a restart can help clear temporary glitches.

4. Clear app cache: Although iOS apps don't have a direct cache clear option, uninstalling and reinstalling the app can serve that purpose. Before you uninstall, make sure you know your login credentials.

5. Update the app: Go to the App Store, search for Bumpy, and see if any updates are available. Running the latest version can resolve bugs.

6. Check app permissions: Go to Settings > Bumpy and ensure the app has proper permissions, especially for background data refresh.

7. Check for in-app notifications or settings: Sometimes message refresh depends on notification or sync settings within the app.

If after trying these steps you still face the same problem, it could be due to a server-side issue or an account-related sync problem. Let me know how these steps go, and if needed, I can guide you on contacting Bumpy support directly for deeper troubleshooting.

Does this approach sound good? And could you share any additional info based on my first questions? That will help me narrow down the cause.

I’m using Bumpy through Safari on my iPhone, and after refreshing the page once (while in flight mode), all my active messages went blank. Since then, the site hasn’t functioned properly — no likes, no views, and sometimes even without refreshing it still shows nothing. Please fix this issue.”