[Boom] It keeps on stopping i cant read a book

C
Chiedza
4 months ago In Boom
It keeps on stopping i cant read a book

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Hi there! I understand your Boom app keeps stopping, and it's preventing you from reading your book. Let's work through this together.

First, could you tell me if the app crashes immediately when you open it, or does it stop after some time while reading? Also, have you tried any troubleshooting steps already, like restarting your device or reopening the app?

Meanwhile, here are some steps we can try to fix this issue on your Android device (WebKit browser, Android 10):

1. Clear App Cache and Data:
- Go to your device’s Settings.
- Tap on Apps or Applications.
- Find and select Boom app.
- Tap on Storage.
- Hit Clear Cache first, then test the app.
- If it still crashes, try Clear Data (this may reset your app settings or require logging in again).

2. Restart Your Device:
- Hold down the power button and select Restart.
- This helps refresh system resources and may resolve temporary glitches.

3. Update the App:
- Visit the Google Play Store.
- Search for the Boom app and check if an update is available.
- If so, update the app and test again.

4. Reinstall the App:
- Uninstall the Boom app completely.
- Restart your phone.
- Reinstall the app from the Play Store.

5. Check Storage Space:
- If your phone is low on storage, it could cause app issues.
- Go to Settings > Storage and ensure you have enough free space.

If these don't help, we can look into more detailed settings or app logs. Could you please let me know if any of these steps helped or what you’ve tried already? That way, we can find the best next step to fix the problem.

Are you able to share if any specific error message appears when the app stops?

Looking forward to your reply!

C
Chiedza
4 months ago

It keeps on stopping i cant read a book

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