Hi! I understand you're having trouble connecting your iOS phone to the GoPlus Cam app over a 2.4 GHz WiFi network. Let's work through that together.

To start, can you tell me if your iPhone is connected to the 2.4 GHz WiFi network itself (not just 5 GHz)? Sometimes iPhones automatically prefer 5 GHz if the network uses the same SSID for both bands. Also, are you trying to connect your GoPlus Cam to your home router's 2.4 GHz WiFi, or are you connecting directly to the camera's WiFi hotspot?

While you clarify, here are a few steps you can try:

1. Verify WiFi Band Connection on iPhone:
Go to your iPhone's WiFi settings and ensure it is connected specifically to the 2.4 GHz band. Some routers broadcast the same WiFi name (SSID) for 2.4 GHz and 5 GHz bands, but GoPlus Cam requires 2.4 GHz for proper connection.

2. Restart Devices:
Power cycle your iPhone and the GoPlus Cam camera. Turning them off and back on can reset network connections.

3. Forget and Reconnect WiFi Network:
On your iPhone, go to WiFi settings, tap the 2.4 GHz network name, and choose "Forget This Network". Then reconnect by entering the password.

4. Router Settings Check:
Sometimes routers may have the 2.4 GHz band disabled or have settings preventing devices from connecting properly. If you have access, check your router's admin page to make sure 2.4 GHz is enabled and broadcasting with a unique SSID different from the 5 GHz band.

5. App Permissions and Updates:
Make sure your GoPlus Cam app is updated to the latest version from the App Store and has the necessary permissions enabled (especially location and WiFi access).

If you’ve already tried these or if the issue persists, please let me know any error messages or behaviors you observe when attempting to connect. That’ll help me guide you more precisely.

Are you currently connected to your home WiFi or the camera’s hotspot? And what iPhone model and iOS version are you using?

Looking forward to helping you get this sorted!