[Kohl's] Shopping cart will not open in explorer

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debi
1 year ago In Kohl's
shopping cart will not open in explorer

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Emily Roberts

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1 year ago

If the Kohl's shopping cart is not opening in Internet Explorer, here are some actionable steps you can take to resolve this issue:

1. Check Browser Compatibility: Firstly, note that Kohls.com is optimized for modern web browsers. Internet Explorer is not a supported browser for this website. Consider switching to a more compatible browser such as Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox, as these browsers support the latest web technologies required by the site - learn more.

2. Clear Browsing Data: If you still want to use Internet Explorer, try clearing your browser's cache and cookies. Here’s how:
- Open Internet Explorer.
- Click on the gear icon (Tools) in the upper-right corner.
- Select Internet options.
- Under the General tab, find the Browsing history section and click on Delete.
- Check the boxes for Temporary Internet files and Cookies, then click on Delete.
- Restart your browser and try accessing the shopping cart again - learn more.

3. Enable Cookies: Ensure that cookies are enabled in Internet Explorer. Here’s how to do that:
- Open the Internet Options again from the Tools menu.
- Go to the Privacy tab.
- Adjust the slider to Medium or lower to allow cookies, then click OK - learn more.

4. Open a New Browser Window: Close any open Internet Explorer windows and reopen a new one. Try accessing the Kohl's website directly from the new window. This can sometimes resolve temporary page loading issues - learn more.

5. Check for Updates: Make sure your Internet Explorer is up to date as older versions may face compatibility issues. To check for updates:
- Go to Settings > Update & Security > Windows Update.
- Check for updates and install any that are available.

6. Disable Add-ons: Sometimes add-ons can interfere with the functionality of websites. Disable any unnecessary add-ons:
- In Internet Explorer, click on the gear icon (Tools), then select Manage add-ons.
- Disable any add-ons that you do not need and restart your browser to see if the issue persists - learn more.

By following these steps, you should be able to troubleshoot and resolve the issue of the Kohl's shopping cart not opening in Internet Explorer. If problems continue, consider switching to a supported browser for a smoother experience.

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