Hi! I understand you’re having trouble using the Fitonomy app on your device. Could you please tell me a bit more about what exactly isn’t working? For example, is the app not opening, freezing, not letting you log in, or something else?

In the meantime, let’s try a few simple steps to see if we can get things running smoothly:

1. Check for app updates: Sometimes issues happen when the app version is outdated. Please go to the Google Play Store, search for Fitonomy, and see if there’s an update available. If yes, update the app.

2. Restart your phone: A quick restart can resolve many temporary glitches.

3. Clear the app cache: On Android 10:
- Go to Settings > Apps > Find Fitonomy.
- Tap Storage, then tap Clear Cache.

4. Check your internet connection: Make sure you’re connected to a stable Wi-Fi or mobile data network.

If after these steps you still can’t use the app, please let me know what error message or behavior you see. Also, if you’ve already tried some fixes, tell me which ones, so I don’t repeat them.

Lastly, Fitonomy recently resolved server issues, so ensuring your app is updated is important1.

If we can’t solve it here, I can guide you on contacting Fitonomy support directly for deeper help.

How does that sound?

I can't use the app

Thanks for letting me know you can’t use the Fitonomy app. To help you better, could you tell me what specifically happens when you try to open or use the app? For example, does it crash, freeze, give an error message, or not load past a certain screen?

Based on common issues, here are the next steps you can try on your Android 10 device with WebKit browser environment:

1. Update the app: Make sure you have the latest version from the Google Play Store. An outdated app can cause functionality problems.

2. Clear app cache and data:
- Go to Settings > Apps > Fitonomy.
- Tap Storage > Clear Cache first, then if the issue persists, try Clear Data as well (note that this might reset app settings or log you out).

3. Check your sign-in method: If you use Google/Gmail login, sometimes authorization errors occur blocking access. If you see any sign-in error, try logging out completely and back in, or using another sign-in method if available.

4. Stable internet: Verify you have a good Wi-Fi or mobile connection.

5. Restart your phone: A simple restart can clear temporary glitches.

If these steps don’t fix it, and if there's a specific error message, please share it with me. Alternatively, you can also reach out directly to Fitonomy support at [email protected] with details about your issue and device specs for more specialized help3 6.

Does this sound like something you can try? Let me know how it goes or share any error messages you see.